Member Experience Specialist

Burn Boot Camp

Job Description

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Training & development
Opportunity for advancement

Burn Boot Camp Kenosha is a high-energy fitness community driven by passion, integrity, and the mission to change as many lives as humanly possible. We lead with positivity, exceed the standard, and create an environment where members feel supported, inspired, and part of a family.

Were looking for an outgoing, reliable, service-driven individual to be the first and last smile our members see every day.

Hours: 4:15am-8am AND/OR 3pm-8PM Monday - Friday

Member Experience

Greet every member with warmth, enthusiasm, and genuine connection
Support members with check-ins, scheduling, and account questions
Create a welcoming, uplifting environment that reflects our core values
Celebrate member wins and build strong community relationships

Sales & Service

Educate prospective members on our training program and membership options
Conduct studio tours and assist with membership sign-ups and renewals
Support retail sales: restocking, displays, and transactions

Operations

Maintain a clean, organized front desk and lobby area
Assist with childwatch check-ins (if applicable)
Help with studio events, challenges, and community initiatives
Communicate effectively with trainers, leadership, and members

What Were Looking For

Positive, energetic, people-focused personality
Dependable and consistent with excellent communication skills
Ability to multitask in a fast-paced, high-energy environment
Comfortable talking to people, selling memberships, and helping members
Problem solver with an ownership mindset
Passion for health, fitness, and community impact

Requirements

Must be 18+
Basic computer and customer service skills
Ability to work early mornings, evenings, and occasional weekends
CPR/AED certified (or willing to obtain after hiring)

Why Youll Love Working Here

Be part of a mission-driven, positive, high-energy team
Make a real difference in peoples lives every day
Growth opportunities within a rapidly expanding brand
Free membership
Supportive, fun, and uplifting work environment

Apply

Vacancy posted 22 days ago

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