Market Risk Analyst-SRE

Position Overview Market Risk Analyst – SRE Key Responsibilities Provision of technical support for the service management function to resolve more complex issues for a specific client or group of clients; develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self‑service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution by fixing or replacing faulty hardware, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front‑office specific support and stakeholder management. Identification and remediation or raising of potential service‑impacting risks and issues through the appropriate process. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency; actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analytics and Monitoring Analytic skills to identify systemic stability drivers using incident, alert and performance data. Comfort working with scripted checks, synthetic monitoring, or pre/post‑deployment validations to prevent incidents. Experience with batch monitoring tools such as Autosys. Technical Qualifications High proficiency in SQL, database technologies and Unix/Windows operating systems (primarily within the investment banking domain). Experience with ITIL concepts and best practices; use of configuration management tools and reporting platforms such as Service First or ServiceNow. Good understanding of ITIL methodologies as applicable to application management. Project management skills. Experience working in a follow‑the‑sun model with India and offshore teams. Experience with risk and controls, change and transformation, business acumen, strategic thinking, digital and technology – as well as job‑specific technical skills. Preferred/Highly Valued Skills Project management experience. Experience in working with India and offshore teams (follow‑the‑sun model). Understanding of risk and controls, change and transformation, business acumen, strategic thinking, digital and technology. Analyst/Team Expectations Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement. Demonstrate in‑depth technical knowledge and experience in the assigned area of expertise. Lead and supervise a team, guiding professional development, allocating work and coordinating resources; for individual contributors, develop technical expertise and act as an advisor where appropriate. Partner with other functions and business areas; take responsibility for end results of operational processing and activities. Escalate breaches of policy or procedure appropriately and embed new policies or procedures adopted due to risk mitigation. Advise and influence decision making; take ownership for managing risk and strengthening controls; deliver work in line with relevant regulations and codes of conduct. Maintain and continually build an understanding of how one's sub‑function integrates with the organization’s products, services and processes. Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship; and the Barclays Mindset – Empower, Challenge and Drive. Location Whippany, NJ Compensation Minimum Salary: $80,000 Maximum Salary: $120,000 Base salary only; does not include any other compensation or benefits. Benefits This position is eligible for an incentive award. Barclays employees are eligible for a suite of competitive and generous benefits, including medical, dental and vision coverage, 401(k), life insurance and other paid leave. Equal Opportunity Statement Barclays is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status or veteran status. #J-18808-Ljbffr