Shift Lead
Walgreens Boots Alliance
Job Description
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Responsible for holding store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
- Assist with ensuring the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager.
- Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
- Reports disciplinary issues and customer complaints to management.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Prefer the knowledge of store inventory control.
- We will consider employment of qualified applicants with arrest and conviction records.
- Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Shift Lead in Boston, MA vacancy
$16 per hour
...Shift Lead Here at New City Microcreamery, we feel that above all else, it's the people that matter most. Our incredible staff are the crown jewels of New City and we're looking for an aspiring leader to join our team part-time year-round as a Shift Lead at our Sudbury...Shift workPart timeFlexible hoursNight shiftDay shiftAfternoon shiftWeekday workNew City Microcreamery
Brighton, MA2 days ago$16.65 per hour
...Shift Lead At Pavement Coffeehouse, a Shift Lead is someone who is passionate about leading a team. They leverage their knowledge about the craft of coffee & food, build strong relationships, connect with our communities, and care about the team that they lead & the...Shift workHourly payFlexible hoursWeekend workDay shiftAfternoon shiftEarly shiftPavement Coffeehouse
Boston, MA4 days ago- ...A Healthier Future Starts With You! As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality... .... You will set the standard for how food gets made every single shift. You are not running the shift alone; you are the go-to person for...Shift workFull timePart timeCasual workLocal areaEarly shift
sweetgreen
Boston, MA3 days ago $17 - $27.75 per hour
...equivalent experience in Managing Competitive Retail Space at the Lead Supervisor levelCan bend, reach, stretch as well as lift, carry... ....Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total...Shift workMinimum wageCoach
Somerville, MA3 days ago$24 - $27.61 per hour
Guest Experience Lead Contract | Newbury Street Description & Requirements Who We Are lululemon is an innovative performance apparel... ...the operational excellence of the store is maintained throughout shift. Open and close the store in accordance with the opening and closing...Shift workMinimum wageContract workPart timeLocal areaNight shiftWeekend workDay shiftAfternoon shiftEarly shift$22 - $23.92 per hour
...retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel... ...: $22.00/hr – $23.92/hr Employment Type: Summer Seasonal 2026 Shift Type: Full Time, hours available Minimum Age: 18 years Housing Availability...Shift workFull timeSummer workSeasonal workLocal areaFlexible hoursNight shiftVail Resorts
Boston, MA1 day ago- ...Bar Lead – Craft Distillery Tasting Room: Are you an experienced bartender or bar leader who loves craft cocktails, guest engagement... ...Lead What You’ll Do: Lead bar service during scheduled shifts while setting the standard for hospitality, professionalism, and...Shift workFull timeSeasonal workFlexible hoursNight shiftWeekend work
Goodwin Recruiting
Charlestown, MA17 hours ago $23.8 per hour
...Ramp Lead Agent Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services... ...to work in inclement weather. Flexible to work on various shifts (days, evening, nights, weekends, and holidays). Excellent Health...Shift workFull timeFlexible hoursNight shiftWeekend workAfternoon shiftSwissport International
Boston, MA3 days ago- ...Experience Lead The Experience Lead is a hands-on, guest-facing floor leader who helps bring the Sloomoo experience to life every day... ...over the details that make greatness. Responsibilities Act as the shift leader when AGM/GM are offsite or focused elsewhere; manage 30-4...Shift workHourly payWork at office
Sloomoo Institute
Boston, MA2 days ago - ...culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of... ...may arise Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests,...Shift workLocal area
CAVA
Somerville, MA17 hours ago $21 per hour
...Shift Lead $3500 Sign-On Bonus for New Hires! $1500 Referral Bonus for Current Staff! The Shift Lead provides support to all direct support professionals (overnight awake/asleep, relief) and partners with the Residential Manager (RM) to ensure quality direct support...Shift workTemporary workRelocation packageFlexible hoursNight shiftThe Arc of Opportunity
Boston, MA4 days ago- ...diverse personalities. Flexibility to work a non-traditional schedule, including weekends, opening shifts, and closing shifts. About the Role: As a Shift Lead, you are the cornerstone of our organization's success. Your expertise lies in creating a world-class...Shift workHourly pay
Heyday Skincare
Boston, MA17 hours ago $19.66 per hour
...playing with ideas, creating magical experiences, and learning while growing and building your dream career. Guest Experience Lead - LEGOLAND Discovery Center Boston What You'll Do: Act as Supervisor on Duty , keeping Admissions running smoothly...Shift workImmediate startLEGOLAND Parks
Somerville, MA1 day ago$23 - $26 per hour
...Floor Lead (Retail) (Full-time) Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built...Shift workHourly payFull timeWorldwideWeekend workAfternoon shiftmejuri
Boston, MA4 days ago$18.5 per hour
...+Tips +Bonus Be a Leader. Be a Difference Maker. At our restaurant, Shift Leaders aren't just supervisors-they're hands-on leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every guest walks out...Shift workFive Guys
Quincy, MA2 days ago- ...integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment... ...day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also...Shift work16 hoursTemporary workPart timeLocal areaWeekend work2 days per week
New York Sports Clubs
Somerville, MA1 day ago - Job Description Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries...Shift workWork experience placementSeasonal workLocal area
Walgreens Boots Alliance
Newton Highlands, MA3 days ago $21 - $25 per hour
...Responsive recruiter FOH Shift Lead - Flour BakerySeaport - 1 Design Center Place, Boston MA Do you like to eat award winning baked goods and sandwiches? Do you like working on a great team in a wonderful environment? If so, do we have the opportunity...Shift workHourly paySeasonal workFlour
Boston, MA4 days ago$29.6 per hour
...Levy Sector Position: Stand Lead, Thomas M. Menino Convention and Exhibition Center Pay Rate: $29.60 an hour We Make Applying... ...checklist, temp logs, etc.) are complete throughout the shift. Accurately uses Point of Sale (POS) system. Delivers exceptional...Shift workTemporary workRemote workCompass Group, North America
Boston, MA3 days ago$22.28 - $27.42 per hour
...Reports To Store Manager As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance... ...Requirements Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a...Shift workWork at officeMen's Wearhouse
Dedham, MA2 days ago- DHC - 1109, South Bay in Boston is hiring a Shift Leader responsible for overseeing all restaurant activities during shifts. This role involves training Team Members, organizing shift schedules, ensuring compliance with safety policies, and maintaining a positive guest...Shift workAll shiftsFlexible hours
$17 - $19 per hour
...Pay Range: $17 - $19/hour POSITION SUMMARY: The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive...Shift workLocal areaWeekend workQdoba
Boston, MA4 days ago$39.5 - $54 per hour
...and/or ASCP certifications ~6 months or more of supervising or leading a team Additional Job Standards In lieu of... ...color blindness test Flexibility to work overtime or other shifts depending on business needs **Pay Range: $39.50 - $54.00 per...Shift workHourly payTemporary workCasual workMonday to FridayFlexible hoursPersonal Genome Diagnostics
Brookline, MA1 day ago$19 per hour
170 Providence Highway Dedham, MA 02026, USA Description The pay for this position starts at $19.00/hour + bonus. Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams WOW our customers each day. They set the example and teach...Shift workFive Guys logo
Dedham, MA1 day ago- Follett Corporation is seeking a Team Lead in Needham, MA, who will collaborate with Department Managers to meet customer needs and boost... ...training team members and acting as the leader on duty during shifts. The ideal candidate should have 1-3 years of experience, an...Shift workFlexible hoursWeekend workAfternoon shift
$22.62 - $28.55 per hour
...Inventory Management: Collaborate with Medical Assistant floor leads to maintain adequate par levels of instruments and supplies. Order... ...sound judgment and decision‑making. Willingness to work various shifts as needed, including evenings, for coverage purposes. Effective...Shift workFull timeWeekend workAfternoon shiftFenway Health
Boston, MA1 day ago$15 - $21.6 per hour
...6 Job Description Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences... ...are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person...Shift workHourly payPrice workFull timeTemporary workPart timeAll shiftsNight shiftWeekend workPep Boys
Everett, MA4 days ago$16 - $20 per hour
Far Out Ice Cream is hiring a Shift Lead to manage shifts, ensuring high-quality service and team productivity. This role involves leading team members during service, maintaining cleanliness, and addressing guest concerns professionally. Candidates should have prior customer...Shift workHourly payFlexible hoursAfternoon shift$110 per hour
...hr Assignment Details: Start: August 1, 2026 Ongoing coverage Full-time position Schedule: Rotating day and night shifts: 6:00 AM 7:00 PM 6:00 PM 7:00 AM Includes weekends and holidays Minimum of 2 weekend shifts per month Practice Details...Shift workFull timeLocumLocal areaAll shiftsNight shiftRotating shiftDay shiftWhiteCoat Locums
Boston, MA1 day ago- ...studios and corporate offices. About the Role The Client Facilities Lead is essential to the operation of our studios. They serve as a... ...tasks or projects to the Facilities Team for a given day or shift Communicate and elevate any facilities issues to the management...Shift workFull timePart timeFor contractorsLocal areaImmediate startWeekend workDay shiftAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Lead. Be the first to apply!
