Front of House Manager

Job Details Job Location: 0AX01 - Flight Club Atlanta - Atlanta, GA 30318 Salary Range: $60,000.00 - $70,000.00 per year Title: Manager Department: Management Position Type: Full Time Reporting To: General Manager FLSA Status: Exempt Position Purpose The Manager role assists the General Manager with ensuring a strong culture and company values while delivering entertainment unmatched in the market. This position leads the shift, helping team members exceed our guests’ expectations. The Manager embraces standards and systems, welcomes change within a growing company, and leads by example every shift. The Manager goes the extra mile for guests and supports one another. Responsibilities Works with General Manager and management team to develop and execute strategies to achieve operational goals Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs Inspires the team to enhance their leadership through coaching, development, and training Proactively manages costs in partnership with the GM through scheduling and inventory Flexible approach and readily able to adapt to needs and changes Demonstrate solution-focused leadership and proactively seek out feedback from others Ownership of assigned FOH operations department assigned by General Manager Leadership Principles Listen to the customer, both external and internal customers Own the problem and seek help from others to prevent recurring issues Test and learn through continuous training and development Create positive energy, optimism, and a can‑do attitude while avoiding negativity and blame Show urgency, getting things done quickly and accurately Be consistent and fair, respecting coworkers and bringing the best self to work Be both independently minded and a team player, communicating issues and viewpoints for improved productivity and teamwork Be a big person, saying thank you and appreciating coworkers and learning from mistakes Respect the company’s resources, optimizing time and money for success Deliver results, driving growth and opportunities for development Qualifications Must pass a background check prior to being hired 3 years of customer service or hospitality experience (prior leadership experience preferred) Required food, alcohol, and allergen certification maintained throughout employment; additional state qualifications may apply per location Available to work various shift times and days, including weekends and holidays Ability to effectively communicate verbally and digitally Self‑driven, results‑oriented, and proactive attitude Able to stand and/or walk for long periods of time Ability to lift over 50 lbs if necessary Legally authorized to work in the US Compensation & Benefits Annual salary range of $55,000-65,000 based on experience Eligibility to enroll in medical, dental, vision, and other insurance benefits Paid time off, sick time, and paid holidays Option to enroll in 401k, medical FSA, commuter benefits, etc. Employee discount: 50% on total bill for you and up to five guests The company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the company reasonably directs from time to time. Equal Opportunity Statement Bounce is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law. #J-18808-Ljbffr