Print, Insert & Mail Production Operators - 1st & 2nd Shifts - Tempe, AZ

Join Zelis

Zelis Healthcare is growing and expanding, and we're launching a state-of-the-art Production Facility in Tempe, AZ! This is your chance to join and get in on the ground floor with an incredible team of Production Associates from day one. If you're looking for more than just a job — if you want to grow with a fast-moving healthcare technology leader — this is it! This facility processes and mails over 1.4 million packages daily for more than 500 clients, making it a vital hub in our mission to transform healthcare communications.

Why Zelis:

• Be part of a rapidly growing healthcare tech innovator
• Thrive in a high-energy, team-driven environment
• Competitive pay + annual performance bonus
• Comprehensive health & welfare benefits, 401(k), PTO, and paid holidays
• On-site gym, weekly free lunches, and monthly celebrations
• Make a real impact in a hands-on role that blends leadership and innovation

The Print, Insert & Mail Production Operators will be responsible for the setup, operation, and basic maintenance of production equipment to ensure work is completed safely, efficiently, and in compliance with job specifications and quality standards.

These roles monitor production output, troubleshoots issues, performs preventative maintenance, and completes required documentation accurately and on time. The Operators adhere to all standard operating procedures, HIPAA, compliance, safety, and environmental guidelines while collaborating with supervisors and team members to meet production and shipping deadlines.

Positions are open for 1st and 2nd shifts:

• 1st Shift - 6 am - 2 pm
• 2nd Shift - 2 pm - 10 pm

What You'll Do:

• Set up equipment at the beginning of each job according to specifications provided on the job ticket.
• Safely and efficiently operate the equipment.
• Recognizes when the output is not meeting job specification.
• Troubleshoots equipment problems and makes adjustments as required to return output to the proper job specification
• Performs daily, weekly, and monthly preventative maintenance on equipment outlined by manufacturer
• Completes all paperwork accurately and in a timely manner
• Accurately tracks time on each job if requested.
• Notifies Production Supervisor of any quality issues, spoilage or reprints that are required.
• Follows all standard operating procedures and instructions relevant to the job, position and department accurately.
• Follows established HIPAA, Compliance & Security policies & department policies, procedures, work instructions and safety and environmental guidelines.
• Assist postproduction (QC & Warehouse) departments as needed to ensure all intended ship dates are met.
• Communicate effectively with Production Supervisor
• Maintain a positive and productive relationship with co-workers and others with whom the position may have contact.
• Willingness to work as a team member and help where needed to ensure maximum process efficiency.
• Cross trained on all roles and responsibilities within the production facility
• Other duties as assigned.

What You'll Bring To Zelis:

• High School diploma or equivalent GED required (or equivalent experience)
• 2+ years' experience in a production environment preferred
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Must have basic computer skills (data entry, etc.).
• Strong mechanical aptitude preferred

Physical Factors & Requirements:

• Frequent bending and stooping
• Stand for long periods of time
• Able to lift up to 50lbs
• Reliable transportation to and from work
• Use standard office equipment
• Must be able to maintain good attendance
• Must be willing to work overtime as needed, significant overtime is required during busy periods (Oct - Jan)

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.