ERP Support Specialist

This position has dual-role responsibilities for ERP specialist at the Re-Refinery to support accounting and Shipping/Receiving process coordination. It ensures data accuracy, supports reporting and month-end close, drives process improvements, and provides user training and IT support to maintain efficient operations. Reporting Relationship Reports directly to the Re-Refinery Accounting Manager and secondarily to the Shipping & Receiving Manager. (due to limited functions of ADP and that the Re-Refinery Accounting Manager does not report to the RR Manager but used to, the employees will reside in the S/R Manager’s ADP). Essential Duties - Accounting Responsible for working safely in all job aspects and functions. Serve as the facility liaison of the NetSuite ERP platform. Collaborate across departments to collect information for process improvements and communicate to corporate office. Identify workflows to support operations, warehousing, and fulfillment. Build and maintain dashboards, reports, and saved searches. Monitor system performance, data integrity, and user access. Assist with integrations, data imports/exports, and system updates. Performs other duties as may be assigned. Essential Duties - Shipping and Receiving Train end-users and create user guides and documentation. Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs. Participate in variance reviews related to shipping & receiving. Performs other duties as may be assigned. Specific Skills Excellent oral and written communication Excellent interpersonal skills Intermediate to Advanced proficiency in the use of Microsoft Teams, SharePoint. Working knowledge of NetSuite Working knowledge of networking and database environments Use of Planner (or equivalent) for tasks management and prioritization of work. Attention to detail and problem-solving skills The ability to navigate to the various locations in the facility to locate resources necessary to complete assigned tasks. Work Experience 2+ years related experience Education, Certificates, Licenses, Designations or Memberships High School Diploma or equivalent Post-secondary IT education or degree preferred 5+ years related experience in lieu of education Personal Protective Equipment Steel toe boots, Safety Glasses, Hard Hat Benefits Medical and Dental 401K Employee Stock Purchase Plan Paid time off Life and accident insurance Compensation Starting pay rate of $20.00-$22.00 per hour with a quarterly bonus. #J-18808-Ljbffr Crystal Clean