Assistant Service Manager - Care Operations & Compliance
RGH Group
Assistant Service Manager Location: Margate An opportunity is available for an Assistant Service Manager to help lead a service where individuals are supported to live the life they want to live . This role focuses on maintaining a safe and enabling environment while ensuring compliance with regulatory and statutory guidance, good practice, and relevant legislation . Role Purpose The purpose of this role is to assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives . You will remain ready and willing to act on behalf of the Service Manager when they are unavailable . In CQC registered locations, you will understand Registered Manager responsibilities to ensure legal requirements are met . Key Responsibilities Leadership Support: Manage and lead the service alongside the Service Manager People Support: Work with families and multi-disciplinary teams to reduce health inequalities and achieve the best possible measurable outcomes for the people supported . Financial Management: Participate in the budget-setting process and monitor financial performance via monthly accounts . Operational Efficiency: Manage labor costs through effective rostering and minimizing agency use . Performance Management: Proactively identify and resolve staff performance or behavior that falls below organizational standards . Compliance: Ensure all training within the service is fully compliant and that statutory requirements, such as Health and Safety and CQC, are met . Culture: Demonstrate practice leadership to ensure a positive and open culture where continuous improvement is evident . Person Specification Experience Essential: Experience in leading a team . Essential: Experience working with vulnerable people, such as those with learning disabilities, autism, or an acquired brain injury . Desirable: Experience managing budgets, financial information, and setting objectives . Knowledge & Skills Essential: Knowledge of sector regulatory bodies and legislation . Essential: Proficient IT skills, including Office 365 Word, Excel, and Outlook . Essential: Effective communication at all levels and the ability to manage oneself . Desirable: Holder of an L4 RQF Diploma in Adult Care (or equivalent), or a willingness to work towards it . Specialist Requirements PBS Priority Services: Experience with behaviors that challenge and a BTEC Level 4 Certificate in Positive Behaviour Support are essential . PMLD Priority Services: Experience with profound and multiple learning disabilities is desirable, alongside a Level 3 Diploma in PMLD (or willingness to work towards) . Additional Requirements A full UK driving license with access to a vehicle is highly desirable and may be essential for this Margate location . Candidates must act in line with the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement . #J-18808-Ljbffr RGH Group
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