Medical Assistant - ENT Specialty Care (Goshen)

• Manage patient intake and maintain a professional waiting room
• Interview patients and document their basic medical history
• Manage multiple schedules for several physicians
• Answer a multi-line phone system
• Collect co-pays, deductibles, and co-insurance; verify insurance and prior authorizations
• Conduct chart checks to ensure all applicable test results and imaging are available before patient appointments
• Ensure medical documents are complete and accurate
• Assist during medical examinations and provide helpful, supportive assistance to patients and physicians
• Prepare and clean treatment rooms and medical instruments
• Perform other activities that promote efficient operations of the medical office

• Proven experience as a Medical Assistant or medical secretary in a medical office or healthcare setting
• Bachelor’s degree in Business Administration, Healthcare, or a related field
• Proficiency in using electronic health records (EHR) systems and appointment scheduling software
• Knowledge of medical terminology, insurance billing, and healthcare regulations
• Empathetic and patient-centric approach to customer service
• Excellent time management skills with the ability to multi-task and prioritize work
• Strong social perceptiveness and service orientation

Location: Goshen, NY
Full Time: Monday- Friday (8:30 AM - 5:00 PM EST)

Benefits

For New York-based roles, the base salary hiring range for this position is $50,000 - 60,000 annually. Compensation offered will be determined by location, level, job-related knowledge, skills, and experience.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the department's proper operations.