Security Officer Associate

Job Summary The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision‑making skills are essential for success in this role. Essential Functions Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts Documents information on incident reports and other required documents in a thorough, factual and timely manner Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team Manages verbal / physical conflicts using verbal de‑escalation, physical presence, restraint techniques or other appropriate legal force options Responds to and investigates suspicious, criminal or emergency situations Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications Qualifications Required High School Diploma or equivalent 20 years of age with valid Michigan driver license. LIC-Driver's License - STATE_MI State of Michigan Upon Hire CRT-First Aid - AHA American Heart Association 180 Days CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days or CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days Preferred Associate's Degree Public Administration or Criminal Justice 2 years of relevant related experience Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity Hiring Process As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On‑demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids Department Name Security Butterworth - Grand Rapids Hosp Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 6 p.m. - 6 a.m. Days Worked Week 1: Sunday, Wednesday, Thursday, Week 2: Monday, Tuesday, Friday, Saturday Weekend Frequency Every other weekend This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal empl #J-18808-Ljbffr spectrumhealth