Host/Hostess, Winter Village - Seasonal

The Adolphus Hotel Host PositionRecognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In its reimagining, the 407 room downtown hotel recalls a grand European home.Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience.Requested TasksWelcome guests in a warm and friendly manner always adhering to service standardsMonitor guests' seating, always planning 2 steps ahead, ascertaining both guests' and restaurants' needs to maximize service flowUse and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes.Respond to guest inquiries and requests in a timely, friendly, and efficient mannerPerforms opening and closing duties, as neededMaintain a neat, organized and crisp environmentMaintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurantRequested Capabilities- Prior experience in a restaurant highly preferred- Approachable and personable personality- Ability to be patient with guests' requestsAs part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.