Customer Support & Testing Coordinator

Job Description

Job Description

NOW HIRING: Customer Support & Testing CoordinatorFull-Time | ONSITE in Sandy, UT$16–$19/hour + BenefitsIMPORTANT: This is NOT a remote position. Employees work onsite at our Sandy, Utah office.Looking for a reliable full-time job with consistent hours, paid training, and no weekends?Prov, Inc. is hiring full-time team members to help support candidates through their exam experience. In this role, you'll assist with candidate check-in, customer support, onboarding tasks, and exam monitoring in a professional office environment.No experience? We'll train you.Schedule Options (Full-Time, Monday–Friday Only)No weekends.1 Position available:12:00 PM - 8:30 PMWhat You'll Do• Help candidates through the testing and check-in process• Provide customer support by phone and email• Monitor exams and maintain testing security standards• Troubleshoot basic issues and answer questions professionally• Work closely with teammates in a fast-paced office setting• Create a calm, supportive experience for test takersWhat We're Looking For• Strong communication and customer service skills• Dependable and detail-oriented mindset• Comfortable using computers and following processes• Positive attitude and professionalism under pressure• Ability to work onsite in Sandy, UT• Bilingual candidates are encouraged to applyWhat We Offer• Paid training• Health, dental, vision, and life insurance• 401(k)• Paid time off + 7 paid holidays• Stable weekday schedule• Supportive team environment• Snack room perksWhy Join Prov?The work you do directly helps people complete important exams and move forward in their careers. We're a team-focused company that values reliability, professionalism, and helping others succeed.LocationProv, Inc. – Sandy, UtahThis is a fully onsite position. Applicants must be able to commute to the office daily.Equal Opportunity EmployerProv, Inc. is proud to be an Equal Opportunity Employer and committed to creating an inclusive workplace for all employees.