Director of Dining Services

Job Description

Job Description

Position Title: [[title]]  

Salary: $100,000 - $110,000

Other Forms of Compensation: Benefits 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work,  This is R/A !

Job Summary

The  Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial hospitality leader who is passionate about delivering exceptional service in a fast-paced corporate dining environment. This key leadership role is responsible for the overall success of dining operations across a complex, multi-site account,   ensuring an elevated guest experience while driving operational excellence, requiring strong leadership, operational oversight, and the ability to manage multiple service environments seamlessly.

The Director is directly responsible for the successful operation of all dining services, ensuring client and customer satisfaction through efficient, cost-effective management that consistently meets and exceeds expectations. This role oversees all foodservice-related activities, including retail operations, cafés, pantry programs, catering, food quality, sanitation, food safety, inventory management, and continuous quality improvement. The ideal candidate will foster strong client relationships, lead and develop high-performing teams, and champion a culture of hospitality, innovation, and operational excellence across the account.

Must be open to travel to NYC and CT as needed.  

Position based in NYC.

Key Responsibilities:

• Manages both salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications:

• At least 5 years of direct foodservice operational management experience as a Director or similar level role with inventory and purchasing knowledge and control
• Open to travel as needed for role, including to CT
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management, and coaching skills
• Strong communication skills, both written and verbal
• B.S. Degree in Food Services Technology/Management or related field preferred
• Ability to communicate on various levels to include management, client, customer, and associate levels
• Excellent financial, budgetary, accounting, and computational skills
• Proficient computer skills to include: various computer programs, Microsoft Office programs, e-mail, and the Internet
• ServSafe® Certified

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1577649

Restaurant Associates 

NANCY M TEIXEIRA 

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