(USA) Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations

Position Summary... What you\'ll do: Financial Acumen Possesses knowledge of Relevant financial and business management terminology metrics and key performance indicators drivers of shareholder value industryspecific trends and best practices in finance financial challenges due to environmental industry and economic factors and impacts on strategy organizational plans and stakeholders To be able to carry out the following responsibilities Understands the drivers of the financial metrics that impact the business and impacts of drivers on business results Performs analyses based on independent reasoning to draw appropriate conclusions Analyzes business and financial data and supports the implementation and tracking of business plans that enable the attainment of financial goals Communicates the results of analyses to audiences Understands the impact of factors and trends that may affect financial performance Influential Communication Possesses knowledge of Verbalnonverbal behaviors application and allocation of business communication stylestechniques in ambiguous and challenging situations situational awareness communication channelsmediums interpersonal skills and universal relationship building To be able to carry out the following responsibilities Organizes thoughts and communicate credibly and concisely in an interdivisionalinterdepartmental setup Presents to and influences team members customers and clients conveying complex information clearly and accurately and addressing ambiguity in a constructive manner Independently assembles and prepares reportsmaterialsstorylines that have a structure and logical flow and are based on relevant factbased information Influences team members and leaders to take action based on sound recommendations Seeks and provide constructive feedback anticipates needsquestions and responds appropriately Safety Possesses knowledge of Safety culture requirements hazard identification and control systems worker participation in safety requirements safety education and training To be able to carry out the following responsibilities Inspects manufacturingwarehouse working environments for potential safety violations within an assigned area Determines appropriate actions to take when safety violations are encountered Utilizes personal protective equipment as required or recommended for staff Conducts audits and maintains tracking logs on safety equipment Responds to first aid and accident situations according to standard procedures Project Management Possess Knowledge of Problem SolvingDecision Making To be able to Develop prioritize and coordinate work plans review project schedules cost expenditures milestones communications and documentations Follows project management methodologies by tracking and monitoring work holding project teams accountable to timelines ensuring adherence to milestones etc Identify potential risks of projects and develop strategies to mitigate those risks prioritizing and ensuring resolution of critical issues Create communication plans which determines communication level frequency detail and distribution of status updates and minimizes the impact of changes Data Gathering and Analysis Possesses knowledge of Data collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and procedures Examines analytical results to ensure the quality and accuracy of data collection and analysis Contributes to the collection and analysis of data for certain Health Wellness operations Follows proper data collection and analysis methodologies and processes Informs leadership of any difficulties that arise throughout the data collection process Operations Possesses knowledge of Health Wellness policies and procedures common operational issues and solutions resource prioritization methods To be able to carry out the following responsibilities Supervises resource management Plans the delivery and improvement of services programs and personnel Provides technical consultation guidance and oversight for Health Wellness operations Directs establishes and plans the overall policies and goals for various Health Wellness services Coordinates and evaluates the quality of operations delivered throughout the organization Customer Service Management Possesses knowledge of Customer service standards customer issue resolution processes service request processes To be able to carry out the following responsibilities Analyzes problem trends and takes steps to avoid recurring problems Facilitates the resolution of customer problems issues or concerns Ensures the identification of customer needs and priorities Monitors and reports on the delivery of promised deliverables Manages expectations of thirdparty techs and vendor help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating procedures and One Best Way processes To be able to carry out the following responsibilities Assesses situations based on awareness of the goals and operating issues of assigned department Seeks guidance when assigned goals conflict with departmental goals or overall strategies Understands the importance of and implementation of One Best Way processes and standard operating procedures Follows regulatory processes and procedures for assigned department Seeks and analyzes situations or conditions with potential regulatory implications Identifies and reports safety hazards and anomalies during operations processes Medical Prescription Administration Possesses knowledge of Prescription knowledge data sources and resources prescription administration assessment standards potential drug therapy issues To be able to carry out the following responsibilities Participates in basic prescription verification practices for example prescriber identity verification Troubleshoots actual and potential drug therapyrelated issues Adapts existing prescription administration processes according to organizational policies Complies with organizational prescription administration assessment standards Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence:Drives continuous improvements is open to and uses new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. Minimum Qualifications Option 1: 1 year's experience as a Walmart supervisor. Option 2: 2 years’ external leadership experience leading a team of five or more supervisors and/or employees. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. To complete a Board-approved program or Pharmacy Technician University program. Must become a registered pharmacy technician in state of practice within one year of job entry. Preferred Qualifications Leadership Experience That Includes Performance Management Responsibilities Bachelors: Business Administration Primary Location 4910 EXECUTIVE CT S STE D, BLDG 203 FREDERICK, MD 21703-7489, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Salary The annual salary range for this position is $64,000.00 - $96,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) Complex Structure (based on external factors that create challenges) #J-18808-Ljbffr Walmart