Automotive Service Manager - Hagen's Automotive - Melrose Park, IL

Automotive Service Manager - Hagen's Automotive

Hagen's Automotive, a GreatWater garage, is looking for a bench automotive service manager with a strong work ethic, a great attitude, and a passion for leadership. This is a bench role designed to support multiple shops in the district while preparing you to step into your own service manager role within a few months. We're planning ahead for growthand we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop.

If you're an experienced automotive service manager who is: a keeper of values, a maintainer of standards, the leader people naturally followthis opportunity was built for you.

What you'll do:

• Support and lead operations across multiple shops within the district
• Step in where needed to uphold service, safety, and performance standards
• Build trust-driven customer relationships
• Coach, train, and develop service advisors and shop teams
• Manage shop performance with a strong understanding of P&L and KPIs
• Lead by exampleprofessionalism, accountability, and culture matter here
• Prepare to transition into your own shop as a service manager

Why GreatWater?

We believe in doing the right thingfor our teammates, our customers, and our communities. We operate safe, professional shops where people are respected, developed, and supported. If you're looking for a place where leadership matters and growth is real, you'll feel at home here.

Requirements:

• Ability to travel and support multi shops within the district.
• High school diploma or GED required
• Valid driver's license with satisfactory MVR
• 2+ years of automotive shop management experience
• 1+ year of service advisor experience or strong demonstrated sales ability
• Self-aware, servant leader with experience managing people, including: interviewing, hiring, training, coaching, and performance management
• Conducting reviews, corrective actions, investigations, and terminations when needed
• Proven ability to motivate teams, problem-solve, and take initiative
• Comfortable interpreting financials, discounts, percentages, and performance metrics
• Experience managing a P&L and understanding how line-item decisions impact results

Here's what we promise our service managers: full benefits package available day 1

• Medical (2 plan options)
• Dental & vision
• Short & long-term disability
• $25,000 basic life & AD&D 100% employer paid
• 401(k) with match after 90 days
• 1 week paid paternal leave
• 80 hours of front-loaded PTO / year
• 6 paid holidays
• No weekends our shops are closed!
• Training & career advancement

We invest heavily in personal growth and continuing education. You'll receive both onsite and offsite training designed to grow your leadership skills, increase your industry value, and prepare you for long-term success.