Operations Center Technician III

Overview A leading energy company is seeking a Network Operations Center (NOC) Technician to join its on-site operations team. This role supports critical infrastructure and real-time systems in a highly regulated energy environment. The position will work closely with offshore support teams from Wipro, ensuring seamless coordination, issue resolution, and continuous operations. This opportunity is exclusively supported through TEKsystems, offering access to cutting-edge technologies and mission‑critical systems. Key Responsibilities Monitor, troubleshoot, and maintain network infrastructure and systems within the NOC environment. Serve as the on‑site escalation point for offshore Wipro teams, ensuring effective communication and issue resolution. Provide 24/7 support for network operations, system alerts, and incident management. Respond to outages, performance issues, and service disruptions with urgency and accuracy. Maintain operational visibility using tools such as SolarWinds and other monitoring platforms. Support and maintain SCADA systems critical to energy grid operations. Perform routine checks, updates, and maintenance on network components and systems. Collaborate with cross‑functional teams including engineering, cybersecurity, and field operations. Document incidents, resolutions, and operational procedures in accordance with compliance standards. Assist in continuous improvement of NOC processes and workflows. Skills Cisco, Solarwinds, Nutanix, SDWAN, SCADA, monitoring, network Additional Skills & Qualifications Required Technical Skills: Cisco Networking – strong understanding of routing, switching, and troubleshooting (routers, firewalls, VLANs, VPNs). SolarWinds – experience monitoring network health, creating alerts, and analyzing performance metrics. Nutanix – familiarity with hyperconverged infrastructure and virtualization environments. SD‑WAN – experience supporting or troubleshooting software‑defined wide area networks. SCADA Systems – exposure to or experience with industrial control systems and real‑time monitoring environments. Additional Qualifications: Experience working in a Network Operations Center (NOC) or similar 24/7 support environment. Strong troubleshooting and analytical skills with attention to detail. Ability to work on‑site and coordinate effectively with offshore teams. Excellent communication skills, both written and verbal. Knowledge of ITIL processes (incident, problem, and change management) preferred. Experience in the energy, utilities, or critical infrastructure sector is a plus. Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Tulsa, OK. Pay and Benefits The pay range for this position is $50.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tulsa, OK. Application Deadline This position is anticipated to close on May 29, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems