Remote - Patient Account Associate

Patient Account Associate

This role involves reviewing insurance claims, verifying patient and insurance information, posting payments, resolving billing discrepancies, and following up on unpaid or denied claims. The specialist serves as a liaison between patients, healthcare providers, and insurance companies, helping to answer billing questions and resolve account issues. Strong attention to detail, communication skills, and knowledge of healthcare billing processes are essential to maintaining accurate records and supporting the organization's revenue cycle operations.

Day Shift Monday – Friday. 8am – 5pm. 13-Week Assignment

$21.00 DOE

Reviews, corrects and submits claims to payers through application of basic or developing knowledge and experience. Communicates with patients, government agencies and third-party payers to gather, process and record information needed for appropriate reimbursement.

Reviews unpaid accounts, initiates corrective actions to collect the accounts, and follows up to ensure expected result is achieved. Initiates collection action for past due and denied claims. Calculates write-off and debit or credit adjustments.

Posts insurance and personal payments to the correct account and calculates, verifies and posts contractual adjustments to the correct patient account.

Meets or exceeds productivity and quality performance expectations.

Performs other job-related duties as assigned.

High School Education/GED or Equivalent

Experience in Healthcare Billing & Follow Up Experience

Must know how to read EOB for Denials & apply adjustments

Knowledge of working workers comp is a plus.

Must have Knowledge of Cerner & Epic software

No Job Jumping

Must be able to pass medical screenings

Must be able to pass background check.

Must be on PT, MT or CT time zones only