Arcade Service Technician

Job Description

Job Description

Service Technician UNIS USA (Carrollton TX) Full Time

Position Summary:

Amusements Worldwide is a leading service provider in the amusement industry, specializing in the support and maintenance of amusement machines. We are seeking a dedicated and experienced Service Technician to join our UNIS USA team in the Dallas region.

Responsibilities:

Receive and respond to incoming calls in a timely manner with excellent customer service.

· Provide excellent customer service to customers in the Amusement Industry.

· Ability to diagnose technical issues through the use of manuals and wiring diagrams.

· Provide professional phone assistance and possess excellent communication skills.

· Utilize and support Service Ticket process by collecting data while troubleshooting with customers.

· Keep the work area neat, clean, and organized.

· Document accurate information such as pricing and part numbers for proper invoicing.

· Responsible for other reasonable related duties assigned.

· Travel to trade shows when required.

· Perform duties to understand new games and attractions.

Requirements:

· General knowledge of basic electronics.

· Microsoft – Office, Excel, Outlook

· Outstanding communication skills

· Ability to work in a fast-paced environment.

· Basic computer skills

· Must be able to work independently.

· Ability to read electrical system diagrams.

· Ability to use a multimeter and basic diagnostic equipment.

Requirements:

· General knowledge of repairing electronic equipment preferred.

· Microsoft – Office, Excel, Outlook

· Outstanding communication skills

· Ability to work in a fast-paced environment.

· Excellent documentation skills

· Must be able to work independently.

· Understanding of basic electronics.

· Ability to read electrical system diagrams.

· Arcade experience preferred.

UNIS Technology Ltd. is a leading manufacturer specializing in the development and sale of innovative amusement game products. We are seeking a dedicated Merchandising Coordinator to join our UNIS USA team in the Dallas and Carrollton region.

Company Description

UNIS Technology Ltd. is a leading manufacturer specializing in the development and sale of innovative amusement game products. We are seeking a dedicated Merchandising Coordinator to join our UNIS USA team in the Dallas and Carrollton region.