Medical Office Coordinator

Medical Assistant/Receptionist, Gastroenterology, Emerson Health, Concord, MAWe're looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you'll be at the heart of the patient experience-helping ensure smooth clinic operations while supporting physicians in delivering high-quality care. If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we'd love to meet you. What You'll DoPrepare patients for examinations, ensuring comfort and readinessSupport physicians with clinical procedures and day-to-day patient careCoordinate office workflows, including scheduling and patient communicationMaintain accurate and timely documentation in the electronic medical record (EMR)Provide exceptional customer service to patients both in person and over the phoneSafeguard patient confidentiality in compliance with healthcare regulationsWhat You Bring EducationHigh School Diploma or equivalent (required)Completion of a Medical Assistant program (preferred)Experience2-4 years of experience as a Medical Assistant in a physician or medical office (preferred)1-3 years of administrative or medical office experience (preferred)Licensure / CertificationState Medical Assistant Certification (preferred, not required)Skills & CompetenciesExperience with EMR systems such as GE Centricity or Meditech (preferred)Strong computer proficiency and attention to detailExcellent interpersonal and communication skillsProven ability to deliver outstanding patient/customer serviceAbility to handle sensitive information with professionalism and confidentialityWhy Join Us?Be part of a collaborative, patient-centered care teamGain experience in both clinical and administrative healthcare operationsOpportunity to grow your skills in a supportive environment