Human Resources Operations Manager

Senior Executive & IT Recruiter at The Reserves Network (formerly Aureus Group) HR Shared Services Ops Manager (North America) | Direct Hire | Hybrid Schedule | to $130K What Matters Most Competitive salary plus 15% bonus opportunity Hybrid schedule: three days onsite for the first 2–3 months, then two days onsite Location: Wayne, PA (must reside within 50 miles) Direct hire opportunity offering growth and long-term career potential Job Description The HR Operations & Strategy Leader will lead HR operations across the United States and Canada for a global financial services organization. This key leadership role manages a talented team in a Shared Service environment supporting payroll, benefits, HR systems, and compliance. The ideal candidate is a collaborative, hands‑on leader who thrives on building efficient processes and driving continuous improvement within a dynamic, global environment. Responsibilities Lead and develop an HR operations team across North America Oversee payroll, benefits, and HR administration functions while ensuring compliance Partner with global HR leadership to streamline workflows and optimize HR systems Use HR data and analytics to guide decisions and identify opportunities for improvement Represent the N.A. region as part of the Global HR Operations Leadership Team Qualifications and Requirements Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience) 5‑7 years of HR operations management experience with 3 years of recent experience in HR Shared Services Strong knowledge of benefits (both strategic and tactical) and payroll processes Large enterprise experience with at least 1000 employees Proficiency with HR systems such as Oracle HCM Cloud, Workday, or SAP SuccessFactors Benefits and Perks Competitive pay and annual bonus potential Comprehensive medical, dental, and vision insurance Paid holidays and professional development opportunities Career advancement within a global, people‑focused organization Your New Organization Our client is a well‑established global financial services company recognized for innovation, collaboration, and professional growth. The Wayne, PA office serves as the North American HR hub, offering a supportive and forward‑thinking work environment. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal‑opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. Base Salary Range is $120,000–$130,000 (excluding bonus and benefits). Final offer depends on experience, qualifications, and internal equity. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources and Strategy/Planning #J-18808-Ljbffr The Reserves Network