Community Engagement & Volunteer Coordinator

VOLIES is hiring a full-time Community Engagement & Volunteer Coordinator

Location:Columbia or Luzerne counties, Pennsylvania

At VOLIES, we’re looking for a passionate, organized, and people-oriented professional to join our global team as a Community Engagement & Volunteer Coordinator.

This is a full-time (40 hours per week) position focused on supporting corporate volunteering and community engagement programs in partnership with a multinational technology company based in  Columbia or Luzerne counties, Pennsylvania and surrounding areas.

About the Role

We are looking for a professional with  strong group coordination, coaching and program management skills, combined with experience in community engagement, volunteer management , and event coordination.

The role will involve coordinating community engagement and corporate volunteering projects while playing a key role in engaging, guiding and supporting groups of corporate volunteers throughout their volunteering experience.

The ideal candidate will be comfortable in facilitating groups, building trust, addressing challenges and helping volunteers work effectively toward a common goal. They should be able to combine a collaborative and empathetic approach with the ability to set expectations, provide guidance, manage difficult situations and ensure a positive and productive volunteer experience.

The role requires excellent communication skills and the ability to work with a diverse range of stakeholders, including corporate employees, nonprofit organizations, community partners and internal teams.

The position will have a flexible schedule structured around project deliverables, events and key milestones. Working hours will be defined collaboratively with the client and may vary depending on program needs.

Key Responsibilities

• Serve as the main local point of contact for in-person volunteer and community events across  Columbia or Luzerne counties, Pennsylvania  and surrounding areas, coordinating and supporting the delivery of events and workshops while driving employee participation and engagement, as part of an international team leading the projects.
• Lead, coordinate and facilitate groups of corporate volunteers, providing guidance and support throughout their volunteering experience and helping create a positive and collaborative group dynamic.
• Support the development of strong relationships with external vendors, community stakeholders, nonprofit organizations, and corporate volunteers.
• Plan and implement community-based programs in line with established standards and project objectives.
• Use coaching, communication and facilitation skills to engage volunteers, manage different personalities and expectations, and address challenges or conflicts that may arise within volunteer groups.
• Use various communication channels (newsletters, social media, blogs, internal emails) to promote employee involvement in community engagement activities, in line with client requirements.
• Support the planning and admin tasks involved in the volunteer events and community events execution.
• Measure and report on program outcomes and social impact.
• Occasional travel to other cities in the US for team offsites may be required.
• Working on evenings and weekends in volunteer events might be needed occasionally and will be compensated during other weekdays.

Basic Qualifications

• Residency in Columbia or Luzerne counties, Pennsylvania or surrounding areas.
• Applicants must possess a valid driver’s license and have their own car.
• University degree (bachelor's and/or Master’s) in Event Management, Political Science, Communications, Public Relations, Social Sciences, Education, or related field.
• Minimum of 3 years of experience in Volunteerism, community engagement, social impact positions, event management, or related fields.
• Previous experience working with community events, social impact initiatives, and/or corporate volunteering programs.
• Experience leading, coordinating, facilitating or coaching groups of volunteers, employees, community members or other participants.
• Strong project coordination, communication, stakeholder engagement and group facilitation skills.
• Demonstrated ability to manage group dynamics, address challenging situations and build constructive relationships with diverse participants.
• Background in project management.
• Demonstrated ability to work effectively in corporate environments.
• Strong verbal and written communication skills.

Preferred Qualifications

• Knowledge of local community dynamics and resources.
• Experience with event planning and coordination.
• Experience in coaching, mentoring, group facilitation or volunteer management.
• Familiarity with data collection and analysis tools.

Working Conditions

Full-time position: 40 hours per week

Junior level

Working agreement, hybrid:

• Homeworking
• Attendance in average 3 times a week to in-person meetings or events with NGOs, client´s offices or other partners in the priority locations

A great part of the role consists of attending community projects and volunteering events in different locations. A specific area will be identified as the central working area (with a 45-minute drive spread) and millage outside that will be covered as well as hotels/meals on occasional long travels if needed.

What We Offer

Competitive benefits package.

A dynamic and international work environment.

Opportunity to contribute to innovative, high-impact social programs.

Flexibility to support work-life balance.

Annual performance-based bonus.

One floating personal day per year, plus December 24 and 31 off.

16 hours per year of paid volunteering time.

At VOLIES, we are committed to inclusive and non-discriminatory recruitment practices and encourage candidates from diverse backgrounds to apply and enrich our team and professional network.