Support Administrator 2

Job Description

Job Description

OVERNIGHT SHIFT - 8pm - 4am

We are looking for a detail-oriented Support Administrator 2 to support transportation and administrative operations in Moon Township, Pennsylvania. This Long-term Contract position focuses on maintaining accurate records, reviewing invoices and audits, and helping ensure compliance across linehaul activities. The ideal candidate is comfortable working with Microsoft Office tools, web-based systems, and operational data while communicating effectively with internal teams and external partners.

Responsibilities:

• Maintain and organize transportation documentation, operational records, and administrative files to support daily logistical activities.

• Review invoices, monitor billing accuracy, and research discrepancies to help resolve payment or service issues in a timely manner.

• Track operational data using Excel, Outlook, Teams, and other Microsoft-based tools to support reporting and follow-up activities.

• Assist with audits by gathering required records, validating information, and helping ensure adherence to company procedures and compliance standards.

• Monitor workflows through internal and web-based applications, identifying exceptions and escalating concerns when needed.

• Prepare recurring reports and summaries on a monthly basis using data analysis tools such as Excel and Power BI.

• Coordinate with transportation service providers, internal departments, and external agencies to support renewals, documentation, and issue resolution.

• Provide general administrative support, including communication management, record updates, and follow-through on operational requests.

• Experience in administrative support, transportation operations, logistics coordination, or a related business support function.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and other common Microsoft technologies.
• Ability to review invoices, analyze data, and identify inconsistencies with strong attention to detail.
• Familiarity with audit support, compliance tracking, and documentation management practices.
• Strong written communication skills with the ability to interact professionally with internal stakeholders and external partners.
• Effective time management skills with the ability to handle multiple priorities and meet recurring deadlines.
• Experience using monitoring tools, reporting platforms, or web-based applications in an operational environment.