Bail Bond Agent

Job Description

Job Description

Job Summary
We are seeking a confident, dedicated and motivated Bail Bond Agent to join our team. In this role, you will be responsible for assisting clients in securing bail bonds and providing guidance throughout the bail process. An agent should have empathy and excellent communication skills as well as present themselves with a clean, professional appearance and demeaner.

This position is for Tuesday - Thursday 5 PM - 2 AM. Starting pay is $17 per hour depending on skill level and will be re-evaluated after a 90 day probationary period.

Duties

• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Evaluate clients' residential history and financial situations to determine eligibility for bail bonds.
• Prepare and process bail bond applications, ensuring accuracy.
• Perform basic math calculations to assess bond amounts and fees.
• Maintain detailed records of all transactions and client interactions.
• Collaborate with law enforcement agencies, courts, and legal professionals as necessary.
• Work bail leads with urgency while maintaining outstanding customer service.

Requirements

• Must be 21 years of age or older.
• Must have a clean criminal record.
• Must have a valid Georgia Driver's License and reliable transportation.
• Proficiency in basic math skills for accurate calculations of bond amounts and fees
• Computer experience required. Including but not limited to: typing, emailing, internet searches, Microsoft Office (Word, Excel-basic skills), proficient with Windows operating systems, Adobe PDF documents, scanning etc.
• Excellent communication skills, both written and verbal, to interact with clients; Bi-lingual a plus but not required.
• Ability to work independently while managing multiple cases simultaneously.
• Ability to multi-task.
• Ability to work a multi-line phone system and manage multiple phone calls at once.
• A strong sense of ethics and integrity when dealing with sensitive client information.
• Shift flexibility is required as shifts could run long some nights depending on the jail.

This position is fully trainable. Training is provided and required.