Corporate Benefits Specialist

Job Description

Job Description

We are looking for a Corporate Benefits Specialist to support employee benefit administration for a payroll services organization in St. Petersburg, FL. This Long-term Contract position is well suited to someone who is detail oriented and can deliver responsive service, maintain accurate records, and help employees and internal teams navigate benefits-related processes. The role focuses on coordinating day-to-day benefits activities, resolving inquiries, and ensuring consistent handling of documentation and program information.

Responsibilities:

• Administer daily benefits operations, including enrollments, changes, terminations, and related record updates.

• Respond to employee and internal team questions about benefit programs, eligibility, coverage, and required documentation.

• Review benefits data for accuracy and completeness while maintaining organized records and supporting compliance standards.

• Coordinate with vendors, payroll partners, and internal departments to address issues and keep benefit transactions on track.

• Assist with open enrollment activities by preparing materials, tracking submissions, and following up on outstanding items.

• Investigate discrepancies in benefit files or deductions and work with appropriate stakeholders to resolve them promptly.

• Support reporting and audits by gathering documentation, validating information, and preparing requested details.

• Contribute to process improvements and assist with benefits-related administrative changes or system updates when needed.

• Experience supporting benefit functions, employee services, or related human resources administration.
• Strong attention to detail with the ability to manage confidential information accurately and effectively.
• Clear written and verbal communication skills for handling employee questions and cross-functional coordination.
• Proficiency with administrative systems, data entry, and standard office software used for record management and reporting.
• Ability to organize multiple tasks, meet deadlines, and adapt to changing priorities in a fast-paced environment.
• Problem-solving skills with the ability to identify discrepancies and follow through on resolution.
• Detail-oriented customer service approach and the ability to work effectively with employees, vendors, and internal teams.