Sr. Vendor Manager

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Senior Vendor Manager for Technical Services holds a critical global role leading the governance, strategic optimization, and digital modernization of our Cortex & Cloud Technical Services Vendor Framework. This position is central to transforming our subcontractor ecosystem into a high-margin, outcome-based vended delivery engine.

Reporting to the Workforce Planning & Delivery Intelligence Leader, you will lead end-to-end vendor lifecycle management—spearheading our global ecosystem rationalization and leading our enterprise VMS platform migration to Magnit. You will enforce strict commercial rate cards, standardize SOW/MSA frameworks, and hold strategic partners accountable through structured Quarterly Business Reviews (QBRs). Partnering closely with regional Workforce Leaders, Finance, Legal, and Global Delivery, you will optimize demand forecasting, build strategic "warm bench" capabilities across GSIs and niche partners, and automate digital workflows to ensure scalable capacity that directly accelerates enterprise revenue targets.

Your Impact:

• Vended Services Model Transition: Drive the operational shift from transactional staff augmentation to outcome-based Vended Services, expanding subcontractor margin.
• Ecosystem Optimization & Governance: Manage the global Cortex & Cloud vendor portfolio. Execute vendor ecosystem cleanup, establish standardized SOW/MSA templates, enforce rigid rate cards, and host Quarterly Business Reviews (QBRs) with strategic partners.
• VMS Platform Migration: Serve as the primary business lead for the migration to Magnit VMS, streamlining onboarding, eliminating manual ELs/POs, and automating contract renewal tracking.
• Capacity Planning & Bench Alignment: Own subcontractor demand forecasting in partnership with regional Workforce Leaders. Cultivate strategic "warm bench" capabilities across vendors to minimize Time to Staff and support custom pricing model execution (5% CFFP rate uplift).
• Digital Workflow & Data Hygiene: Partner with Data and Shared Services leads to operationalize automated intake channels maintaining 100% data hygiene and skills tracking across PSA systems.
• Cross-Functional Interlock: Partner seamlessly with Technical Services Leaders, PMO, Sourcing, Legal, and Finance to resolve resourcing bottlenecks, manage risk, and deliver transparent milestone reporting in Asana.

Your Experience:

• Domain Expertise: 6+ years of Professional Services Vendor Management experience in a high-growth Enterprise Software / SaaS company.
• Vended Services & Commercial Acumen: Proven track record in transitioning vendor models from staff augmentation to outcome-based, milestone-driven SOW deliverables.
• System & VMS Experience: Hands-on experience with Enterprise PSA tools (Clarizen/Planview) and Vendor Management Systems (Magnit/Coupa/Fieldglass).
• Vendor Ecosystem Management: Demonstrated success auditing global vendor footprints, establishing standardized rate cards, and managing Global System Integrators (GSIs) and specialized niche partners.
• #LI-LB3

Qualifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .

$121,000.00 - $195,800.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.