OPERATIONS ANALYST II (OPBI) OPS

Operations Analyst II (Opbi)The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self-Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating public assistance fraud or misuse regarding the SNAP (Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants.The primary responsibility of this position is to assist with various special projects as needed in support of OPBI. Strong customer service skills with a working knowledge of the ESS program are ideal to be successful in this position. Duties include assisting in fraud investigations and provides support in the recovery of funds lost due to waste, fraud, or abuse.Minimum qualifications include proficiency using Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Publisher. A valid state-issued Driver's License will be requested. Preference will be given to candidates with proficiency in FLORIDA System.Important application process information: Responses to the qualifying questions are required and must be verifiable based on your submitted application/candidate profile and resume. It is unacceptable to use the statement "See Resume" in place of entering work history information. Your People First Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. All previous DCF positions must be listed separately. Include the total years in each position along with all required duties. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. The Department of Children and Families is a tobacco-free environment. US citizen requirement only US citizens and lawfully authorized alien workers will be hired. Selective Service System registration all selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.