Product Manager (Revenue Cycle Management & Personal Care)

Homeland Talent Solutions has been retained to support a strategic Product Manager – Revenue Cycle Management (RCM) & Personal Care opportunity with a market-leading healthcare technology organization and one of the most established SaaS providers serving the home health, hospice, and personal care industries. With a significant footprint across the home-based care market, the organization is investing heavily in product innovation, AI-driven automation, and the continued transformation of its technology platforms. We are seeking an experienced Product Manager to drive the strategy, development, and continued evolution of its Revenue Cycle Management (RCM) and Personal Care product offerings. The Product Manager will focus on understanding personal care agency operations, billing and reimbursement workflows, and how services are delivered, documented, and translated into billable claims. This role will turn those insights into scalable product requirements, identify opportunities for automation, and help shape a market-driven product roadmap. The Product Manager is an excellent opportunity for a product professional who understands the unique challenges of personal care services and can connect operational needs with innovative technology solutions that improve workflows, billing accuracy, and business performance. Responsibilities Manage assigned Personal Care and Revenue Cycle Management (RCM) product capabilities throughout the product lifecycle, from discovery and requirements gathering through development, launch, and ongoing enhancement Develop and maintain product roadmaps that align customer needs, market opportunities, technical feasibility, and business objectives Collaborate with personal care providers, agency operators, billing teams, and internal stakeholders to understand workflows, identify challenges, and define opportunities for improvement Translate business needs and operational challenges into clear product requirements, user stories, acceptance criteria, and development priorities Evaluate customer feedback and feature requests to develop scalable solutions that address broader industry needs, not just individual customer requirements Identify opportunities to streamline operations, reduce manual work, and improve the overall customer experience Personal Care Operations & Billing Develop a strong understanding of personal care agency workflows, including caregiver scheduling, service delivery, visit documentation, service authorizations, and billing Understand how personal care operations translate into reimbursement requirements, claims submission, and payment processes Partner with operational and billing stakeholders to identify workflow gaps, improve efficiency, and implement automation opportunities Support product capabilities related to Medicaid programs, managed care, Electronic Visit Verification (EVV), and other applicable personal care requirements Identify opportunities to improve billing accuracy, streamline reimbursement workflows, and reduce administrative burdens for personal care providers Monitor industry trends, regulatory developments, and evolving customer needs to inform product strategy and prioritization Identify and evaluate opportunities to leverage AI, automation, and modern product tools to enhance product discovery, research, requirements development, and delivery Apply curiosity, resourcefulness, and analytical thinking to quickly understand unfamiliar business processes, operational challenges, and technical concepts Collaborate with Engineering to identify practical solutions for workflow automation, process improvement, and product innovation Streamline product discovery and requirements development to improve clarity, accelerate decision-making, and support efficient Engineering delivery Assess emerging technologies and new product ideas based on customer value, operational impact, technical feasibility, and scalability Cross-Functional Collaboration Partner with Engineering, UX, Analytics, Customer Success, and business stakeholders to align product strategy, requirements, development priorities, and delivery Facilitate product discussions and decision-making related to priorities, requirements, technical tradeoffs, and launch readiness Clearly communicate product strategy, decisions, progress, and outcomes to technical and non-technical stakeholders Maintain accurate product documentation, functional requirements, and decision records to support alignment and execution Support Agile development practices while ensuring technical execution remains aligned with business objectives and customer needs Requirements Hands-on experience in Product Management, Product Ownership, or a related software product role Experience supporting healthcare SaaS, personal care technology, home-based care platforms, revenue cycle management (RCM), or similarly complex operational software Ability to analyze operational workflows and translate business needs into clear, actionable software requirements Experience with product discovery, roadmap development, requirements gathering, and software delivery Proven ability to collaborate effectively with Engineering teams and cross-functional stakeholders Strong analytical, problem-solving, communication, and stakeholder management skills Ability to identify opportunities for workflow optimization, automation, and measurable customer value Demonstrated curiosity, resourcefulness, and adaptability when learning new technologies, systems, and business processes Familiarity with Agile software development methodologies Direct experience working for a personal care agency or developing software solutions for personal care providers, preferred Product Management or Product Ownership experience involving personal care operations, caregiver scheduling, visit documentation, authorizations, or agency billing, preferred Understanding of how personal care services translate into billable claims and reimbursement, preferred Familiarity with Medicaid programs, managed care, Electronic Visit Verification (EVV), or authorization management, preferred Healthcare revenue cycle experience involving claims processing, billing, denials, reimbursement, or related workflows, preferred Experience developing or managing scalable SaaS products that serve multiple customers or organizations, preferred Experience leveraging AI-enabled tools to accelerate product research, discovery, requirements development, or workflow automation, preferred Familiarity with home health, hospice, or other post-acute care environments, preferred Experience working directly with healthcare providers, agency operators, or billing teams, preferred Bachelor's degree in a relevant field or equivalent practical experience, preferred Additional Information Location: Dallas–Fort Worth, TX. Must be local and comfortable with a hybrid/in-office schedule Work Authorization: Applicants must be legally authorized to work in the U.S. without the need for current or future employment visa sponsorship This role offers a competitive salary of $150,000 - $165,0000 based on experience, potential annual bonuses, a comprehensive benefits package and professional development opportunities. #J-18808-Ljbffr Homeland Talent Solutions