Retail Store Manager

Now Hiring: Store Manager Lead a team. Drive results. Change lives starting in your store. If you’re an experienced retail leader ready to own a business, grow high‑performing teams, and make a real impact in your community, this is your opportunity. As a Store Manager, you’ll take full ownership of store performance by balancing people leadership, operations, financial results, and mission impact. You’ll lead with purpose while developing talent and driving results in a fast‑paced retail environment. Why This Role Stands Out

• Full ownership of store performance and team leadership
• Meaningful, mission‑driven work that matters
• Strong partnership with senior retail leadership
• Competitive pay, bonus eligibility, and growth opportunity

What You’ll Do As the Store Manager, you are the leader of your business. * Own all aspects of store operations including production, sales, customer service, and team development * Develop and execute daily, monthly, quarterly, and annual operating plans to achieve budget and performance goals * Build, lead, and inspire a high‑performing team including Assistant Store Manager(s), Cashiers, Production Teams, and Donation Attendants * Interview, hire, onboard, train, coach, and develop team members at all levels * Oversee scheduling and staffing to support store volume, special events, and peak times * Lead performance management including coaching, corrective action, performance improvement plans, and evaluations * Monitor inventory and donation levels; partner with the warehouse to meet sales and production targets * Partner with Human Resources, Safety, Loss Prevention, Finance, Marketing, and other support teams to meet business goals and ensure compliance

• Confirm daily sales reports, cash handling, deposits, and required reporting
• Resolve customer concerns while building long‑term, positive community

relationships * Ensure the store is clean, organized, welcoming, and visually appealing at all times * Play a key role in driving company culture, change initiatives, and continuous improvement Who You Are You’re a confident, people‑first leader who knows how to run a business and build a team.

• A strong, visible leader who thrives in a fast‑paced retail environment
• Skilled at motivating, coaching, and holding others accountable
• Organized, detail‑oriented, and comfortable managing multiple priorities
• Calm under pressure with sound judgment and decision‑making skills
• Mission‑driven and energized by serving others and your community

* Aligned with our values: Own It • Dare to Excel • Be Bold • Be Extraordinary • We Win Together What You Bring

• 5+ years of retail management experience
• Bachelor’s or Associate’s degree in Business or related field preferred (or

equivalent experience)

• Reliable vehicle and valid NYS driver’s license (local travel required)
• Strong verbal and written communication skills
• Proven ability to lead teams, manage performance, and drive results
• Proficiency with Microsoft Office or similar systems
• A passion for service, leadership, and continuous improvement

Physical Requirements

• Ability to sit, stand, bend, reach, and walk for extended periods
• Perform repetitive tasks such as tagging and hanging merchandise
• Lift, push, pull, and carry up to 50 lbs. regularly

Compensation & Incentives * The salary range for this position is $62,354 to $72,000 and is based on experience and qualifications

• Performance‑based bonus eligibility
• Regular pay and benefit reviews to remain competitive
• Ongoing leadership development and advancement opportunities

Career Path & Growth Opportunity We believe in promoting strong leaders from within. Typical Career Path:

• Store Manager
• Area Manager
• Director, Retail Operations

You’ll gain experience in operations, people leadership, budgeting, and change management to prepare you for expanded leadership roles. Why You’ll Love It Here * Purpose-driven work: Your store directly supports job training and employment programs in our local community

• Ownership: You run your business with support, not micromanagement
• Strong partnerships: Work closely with HR, Operations, and Senior Leadership
• Growth-focused culture: Leadership development is part of the job, not an

afterthought * Every day is different: Fast‑paced, hands‑on work that keeps you engaged Ready to lead with purpose? Apply today and help turn donations into opportunity while building a meaningful leadership career.