Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2023 and is powered by a team of 5 hardworking and motivated individuals. I’ve been with State Farm since 2016, starting as a team member before opening my own office. That experience gave me a deep understanding of what it takes to build a strong, customer-focused agency.

I was a collegiate athlete at Lyon College and now enjoy life with my wife and son. We love being part of this community and are proud to give back through frequent sponsorships, volunteer work with food banks, and partnerships with local schools.

We offer benefits including PTO and a life insurance stipend, along with a supportive, welcoming environment where team members feel valued. Our culture is built on positivity, collaboration, and growth, and we’re looking for individuals who thrive in that kind of atmosphere.

If you’re looking for a place where you can grow, feel supported, and make a meaningful impact, this could be the right fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Joe Sitzman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.