ServiceNow Consultant

ServiceNow Consultant

We are looking for a “ServiceNow Consultant”

Location: Remote with Occasional Travel

Job Type: Contract

Job Description:

We are seeking a skilled and proactive ServiceNow Technical Consultant with strong experience in Security Incident Response (SIR) and Vulnerability Response (VR) modules within the ServiceNow Security Operations (SecOps) suite. The ideal candidate will be responsible for technical design, development, and implementation of SecOps solutions aligned with cybersecurity and IT risk management requirements.

Opportunities include:

• Designing and building ServiceNow solutions to multiple sectors both with our existing client base and new customers.
• Unrivalled investment and training in you and your career.
• Stimulating environment offering ongoing learning opportunities.
• Culture of innovation and inspiration.
• Competitive salary and generous benefits.
• A very flexible and creative environment for everyone.
• Configure, develop, and support ServiceNow modules, including:
• Configure and implement ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) modules according to client requirements and best practices.
• Collaborate with Solution Architects and business stakeholders to translate requirements into technical solutions.
• Develop custom workflows, business rules, client scripts, UI policies, and integrations within the SecOps suite.
• Integrate ServiceNow with third-party tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.
• Support data imports, API integrations, and automation for improved incident response and vulnerability remediation.
• Perform testing, troubleshooting, and tuning of implemented solutions.
• Create technical documentation, including design specs, configuration guides, and user manuals.
• Participate in user training and provide post-implementation support.

Skills and Experience Requirements:

• Bachelor's degree with at least 5+ years of ServiceNow design and development experience.
• 5–7 years of overall experience with ServiceNow platform development and configuration.
• Strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.
• Proficiency in scripting (JavaScript, Glide), REST/SOAP APIs, and UI customization within ServiceNow.
• Experience in integrating security tools and threat/vulnerability feeds with ServiceNow SecOps.
• Familiarity with ITIL processes and security incident workflows.
• Strong analytical, communication, and client-facing skills.
• Ability to work in agile and fast-paced environments.
• Excellent problem-solving and analytical skills.
• Excellent written and oral communication skills.

Skills and Certifications:

• ServiceNow certifications - Service Now System Administrator CSA.
• Certified Implementation Specialist – Security Incident Response (SIR)
• Certified Implementation Specialist – Vulnerability Response (VR)
• ServiceNow Certified Application Developer
• ServiceNow Certified Technical Architect (CTA)
• ITIL v3 or v4 Foundation Certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills.
• Successful teamwork experience & demonstrated leadership abilities.