Practice Administrator

Under the direction of the AVP and Regional President, the Practice Administrator (PA) is on‑site and responsible for the operational and financial oversight of the ambulatory practice. This role functions as an integral part of the regional team and works directly with the Practice Medical Director to drive operational excellence, improve patient experience and act as champions of change. The PA is responsible for coordination, communication and operational support provided to the practice. The PA is responsible for building effective relationships and supporting corporate and regional initiatives. The PA will be focused on maximizing the quality and efficiency of daily practice functions and direct practice objectives to ensure financial profitability through strategic planning to meet long term goals of the practice. Responsibilities P&L ownership, to include revenue growth, cost containment, analysis of the impact of operational decisions to profitability including annual budget preparations. Monitor patient access through key reporting to ensure clinician time is fully utilized. This includes driving operational strategies to reduce late cancellations, no‑shows and improve fill‑rates to drive volumes and maximize patient access. PA is responsible for regular site visits to satellite and outreach clinics for process analysis to ensure efficiency of daily practice functions and staff support. Accountable to evaluate and drive front end revenue cycle performance metrics to assure timely chart completion, charge capture, clean and timely claim submission collaborating with RCM team and vendors to maintain a strong and healthy AR. Maintains a strong working partnership with practice medical director and practice physicians to drive operational excellence. Responsible for holding monthly meetings with physicians and staff to solve workflow problems, build camaraderie and improve patient experience. Holds staff accountable for performance deficiencies and applies necessary corrective action. Maintains strong working relationships with internal departments to support regional and practice initiatives and needs. Manages and/or oversees the recruiting, interviewing, hiring, and onboarding of staff. Oversees the management of staffing needs for the practice by ensuring the availability of properly trained personnel. Maintain proficiency in all information systems, including EHR and PACS systems. Takes ownership of special projects, research data and follows through with detailed action plans and/or required proformas. Implies and ensures compliance with local and corporate policies and procedures. This includes responding to requests and audits from internal departments. Actively monitors and reviews monthly financial, operational and revenue cycle reports, including revenue integrity reports, to ensure KPIs and financial targets are met. Implement new strategic business plans as it relates to organic growth initiatives and expansion of services. Responsible to ensure excellent customer relationships by responding to patient complaints and cultivating strong relationships with referral sources and hospital partners, inclusive of monitoring referral trends and intervening when necessary. Oversees daily reconciliation of over‑the‑counter collections and daily deposits according to policy. Ensures practice compliance with legal requirements related to OSHA, EEO, TEFRA, ERISA, and Wage and Hour. Directs the preparation of information required by the Compliance Department and ensures that all staff are properly educated as directed by the Compliance Department and tasks are completed and resolved according to deadlines set. This includes adherence to SOX controls. Attend corporate Practice Leader, Specialty, and RCM meetings as required. Education Bachelor’s Degree preferred. Equivalent combination of relevant education and experience will be considered. Experience 3 – 5 years of healthcare management experience required. 4 years experience in a healthcare clinic. Experience with NextGen, Phreesia, & Epic preferred. Skills and Abilities Knowledge of the local community health care environment sufficient to interact with other health care systems, providers and administrators. Understanding of medical office operations sufficient to oversee its operations and provide support to the Practice Medical Director and physicians. Skill in exercising a high degree of judgment, discretion and decision making necessary to achieve organizational objectives. Must possess analytical skill sufficient to organize and prepare comprehensive reports. Ability to organize and integrate organizational objectives to meet deadlines. Demonstrated ability to effectively communicate in verbal and written forms. Ability to complete assignments and job duties on time with the versatility to work on both financial and analytical projects. Strong business background and strong computer skills (MS Word and Excel competencies are a must). Excellent verbal and written communication skills. People management skills and the ability to work independently and as part of a team. Up to75% travel required as needed. Benefits We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‑being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, and HSAs, as well as a 401(k) plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‑affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‑based practices. The group’s high‑quality, evidence‑based care is bolstered by significant investments in research, education, quality‑improvement and safety initiatives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #J-18808-Ljbffr