Front of the House Manager - Suite Shots Jenks Riverwalk

Job Description

Job Description

At Suite Shots Jenks, we don't just serve food and drinks - we create experiences. Our venue blends dining, craft beverages, and interactive golf play into one high-energy destination. We're looking for a hands-on hospitality leader who thrives on the floor, drives service excellence, and knows how to balance guest experience with operational discipline.

If you love leading from the front and building a culture where service feels intentional and energetic, this is your opportunity.

Why You'll Love Working Here

• Work in the beautiful Jenks riverwalk in a unique concept environment combining hospitality, golf, entertainment, and events
• Full benefits offered including medical/dental/vision/and more
• Join at a time of transition when your experience can have a real impact on shaping the future of the business
• Work alongside a collaborative leadership team across FOH, BOH and tribal management
• Make a visible impact on guest experience, team engagement, and financial performance
• Work hard, play harder! Score a free hour of bay play during your time off - available during non‑peak hours so you can tee off without the crowds
• Enjoy 50% off food while you are on shift

What You Will Do

• Lead front-of-house operations during service with strong floor presence
• Oversee restaurant, bar, and guest activity areas to ensure smooth flow
• Manage table turns, bar execution, and service coordination
• Maintain high food and beverage standards and enforce responsible alcohol service
• Partner closely with BOH leadership to ensure timing, accuracy, and quality service delivery
• Create a welcoming, high-energy atmosphere for every guest
• Resolve guest concerns quickly and professionally
• Supervise, mentor, and coach servers, bartenders, hosts, and support staff
• Manage shift deployment and control labor costs while maintaining service excellence
• Monitor daily sales performance, key metrics, beverage mix, and labor percentages
• Support inventory management, ordering, and promotional execution
• Oversee opening and closing procedures and uphold safety and cleanliness standards
• Step into service positions as needed to maintain flow during peak periods

You'll Know You're a Good Fit for This Position If You Have...

• 5+ years of restaurant and bar management experience (high-volume preferred)
• Experience in an entertainment-driven venue (strongly preferred)
• Strong knowledge of labor management and shift execution
• Experience with bar operations and beverage cost control
• A proven track record of coaching and developing service teams
• Excellent communication and conflict resolution skills
• Availability to work evenings, weekends, and holidays 
• Able to work 50+ hours per week based on demand
• The ability to move throughout the venue for extended periods

What Success Looks Like

• Seamless restaurant and bar flow during peak periods
• Strong beverage sales with controlled labor percentages
• An engaged, accountable service team
• Clean, energetic, well-managed guest areas
• Guests leaving with both a great meal and a great experience

Ready to Join the Team?

If you're ready to lead from the floor, drive performance, and elevate the guest experience, we'd love to connect.

Apply today and help shape the service culture at Suite Shots Jenks.