Technical Writer

Job Description

Job Description

Description:

***THIS IS AN ON-SITE POSITION LOCATED IN STREETSBORO, OHIO*** 

About Us: 

LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. 

Position Summary: Technical Writer

The Technical Writer is responsible for maintaining and controlling documentation that supports Manufacturing Operations, Quality Control requirements, Training and Engineering. This role is also responsible for driving operational consistency, process standardization, and continuous improvement across the organization. The Technical Writer ensures the accuracy, integrity, and accessibility of controlled documents, including SOPs, work instructions, process maps, training materials, and operational standards. This role will coordinate document reviews and revisions and maintain electronic documentation systems to ensure compliance with internal standards and applicable regulations.

Requirements:

Primary Duties:

· Function as a team writer across multiple departments- including operations, quality, and engineering.

· Develop, maintain, and improve SOPs, work instructions, process documentation, job aids, and operational standards.

· Establish and enforce documentation standards, templates, naming conventions, and version control practices.

· Translate complex technical and operational processes into clear, concise, user-friendly documentation.

· Ensure consistency of terminology, formatting, style, and content across all operational documentation.

· Assign, track, and manage document identification numbers and version control to ensure document integrity and traceability.

· Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material.

· Support onboarding, training, and workforce development initiatives by creating and maintaining learning materials.

· Build and maintain cross-team relationships.

· Review documents for accuracy, completeness, formatting consistency, and compliance with company standards and regulatory requirements.

· Monitor document workflows and follow up with stakeholders to ensure timely reviews, approvals, and implementation of revisions.

· Participate in internal and external audits by providing documentation and records as requested.

· Identify opportunities for process improvements related to document control and records management.

Experience & Skills:

· Knowledge of document control principles, records management practices, and regulatory compliance requirements.

· 2+ years’ related experience in document control, quality systems, and manufacturing support.

· Excellent written and verbal communication skills.

· Strong organization skills with exceptional diligence and accuracy.

· Excellent verbal/listening skills; courteous and professional.

· Ability to synthesize information from multiple sources and explain complex concepts in a simple format.

· Aptitude for collaborating with a range of roles and personalities.

· Ability to manage multiple priorities and meet deadlines in a demanding environment.

· Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.

· Experience supporting audits.

· Knowledge of quality management systems and change control processes. 

· Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.

· Compatibility with company culture and core values.

Education:

· Associate's or Bachelor's degree in Business Administration, Manufacturing, English, Education, Engineering, or a related field.

Work Environment

· Several work locations with a focus on various processes including fabrication, machining, production lines, quality, safety, engineering, etc.

· Low level risks pertaining to work in a traditional manufacturing environment; PPE requirements include safety glasses, steel toe work shoes, and hearing protection.

· Work may require occasional standing, walking in a production facility and occasional reaching and crouching.

Why Join Us? Our Benefits Make a Difference. 

We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. 

· $0-cost Dental Insurance 

· $0-cost Vision Insurance 

· $0-cost Short-Term & Long-Term Disability Insurance 

· $0-cost Life Insurance with additional buy-up options 

· Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options 

· $0-cost Employee Assistance Program offering confidential counseling and support services 

· Employer Health Savings Account Contributions to help offset health expenses 

· Retirement Plan Options with generous employer matching contributions 

· Paid Parental Leave to support your growing family 

Why You Will Love Working with Us:  

· Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. 

· Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement. 

· Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. 

· Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. 

At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.