Program Director, Medical Assisting

Location : Wilmington - Downtown Campus, NC
Job Type: Full Time Faculty
Job Number: 26-00025
Division: Health Sciences
Opening Date: 05/04/2026
Closing Date: 5/31/2026 11:59 PM Eastern


Position Description
DEFINITION

In accordance with the organizational structure and overall plan of Cape Fear Community College, the Program Director reports to the Department Chair, Nursing. The principal purpose of this position is to participate in and supervise the design, planning, organization, and continuous evaluation of a specific program and its faculty.
SUPERVISION RECEIVED AND EXERCISED

• Reports to the Department Chair, Nursing and may receive administrative direction from the Chair or Dean
• Exercises supervision over Faculty and may indirectly supervise clerical staff

Duties & Responsibilities (Essential Functions)
ESSENTIAL DUTES AND OTHER IMPORTANT STATEMENTS

The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Program Directors will be given a reduced teaching load to allow sufficient time to ensure the needs of their programs are met.
Essential Functions :

• Assists in the design of the organizational structure and coordinates all instructional activities within the program to include but not be limited to:
  • Developing core course syllabi and ongoing maintenance to ensure that syllabi are current and forwarded to the Department Chair/Dean for approval and posting to the college's network/shared folder.
  • Preparing semester class schedules in collaboration with all constituents served.
  • Selecting textbooks and related materials for all courses.
  • Requisitioning and accounting for supplies, materials, equipment and repairs to equipment used by the program in collaboration with the Department Chair/Dean, if applicable.
  • Maintaining appropriate records on students and faculty supervised.
  • Making recommendations to the Department Chair/Dean concerning the development and expansion of courses and/or the program and the supervision of any expansion.
  • Recommending new books, magazines, materials and equipment for use in the LRC when requested by the Director of the LRC.
  • Encouraging and supporting innovative teaching techniques among program faculty.
  • Select and approve appropriate practicum sites
  • Provide orientation for on-site supervisors
  • Provide oversight of practicum experience
  • Ensure appropriate and sufficient evaluation of student achievement in the practicum experience
• Coordinates and participates in recruitment activities for program growth and sustainability.
• Assists in marketing and promoting the program.
• Collaborates with faculty in recruiting, advising, orientation, and retention efforts of students enrolled in the program
• Coordinates and participates in the development and administration of the program's annual budget.
• Assists in the selection, orientation, and supervision of new full-time and part-time faculty at all campus locations.
• Maintains frequent contact with part-time instructors.
• Regularly participates as a member of assigned institutional committees.
• Maintains assigned teaching responsibilities.
• Monitor Instructor accuracy when recording student attendance, grades, performance, and maintaining student records.
• Participates in coordinating, developing, and assessing Program Outcomes and Student Learning Outcomes and uses these results to make program improvements.
• Serves as an advisor to students and provides a minimum of five posted office hours per week for student conferences.
• Provides adequate coverage of scheduled classes in the absence of assigned instructors.
• Maintains a cooperative relationship with appropriate individuals and agencies outside of the College that serve the best interest of the program.
• Ensures that the program advisory committee meets annually and that minutes are recorded and submitted as directed.
• Completes appropriate faculty and staff evaluations.
• Engages in professional development.
• Demonstrates proficiency in technology required by the program area and in administrative processes as required by the college.
• Obtains and maintains program accreditation if appropriate.
• Performs other related duties as assigned by the Department Chair/Dean.

Qualifications
QUALIFICATIONS
Knowledge of:

• Must be knowledgeable about the MAERB Core Curriculum, knowledgeable about the program's evaluation of student learning and performance, and effective in ensuring appropriate and sufficient evaluation of student achievement in the practicum experience.
• Organizational and management practices as applied to the planning, analysis and evaluation of programs, policies and operational needs.
• Principles and practices of budget preparation and administration.
• Principles of supervision, training and performance evaluation.
• Pertinent Federal, State and local laws and codes.
• Principles and procedures of academic and instructional program development and administration in the area of assignment.
• Principles and practices of curriculum development and instructional strategies.
• Classroom and/or laboratory instructional techniques and procedures as applicable.
• Current trends, research & development in the area of assignment.

Ability to:

• Interpret and apply college goals, objectives, policies, procedures, rules and regulations.
• Analyze problems; identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Select, supervise, train and evaluate instructional staff.
• Effectively direct the provisions of the academic area to which assigned in support of the college programs.
• Gain cooperation through discussion and persuasion.
• Participate in the preparation and administration of a departmental budget.
• Conduct committee meetings in an effective and efficient manner.

Maintain effective audiovisual discrimination and perception needed for:

• making observations
• reading and writing
• communicating with others
• operating assigned equipment
• handling varied tasks simultaneously

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• standing or sitting for extended periods of time
• operating assigned equipment
• bending, stooping, climbing or lifting up to 50 pounds

Maintain mental capacity, which allows the capability of:

• making sound decisions
• evaluating the effectiveness of programs and personnel
• demonstrating intellectual capabilities

Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative-working relationships with those contacted in the course of work
EDUCATION AND EXPERIENCE

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying, however some programs may have required degrees, certifications and/or licensure requirements. A typical way to obtain the knowledge and abilities would be:
Required:

• Minimum of a Bachelor's Degree in related field of discipline.
• Licensure or Certification in Medical Assisting.
• Minimum of three years qualifying experience
• Proficient in various computer programs such as Microsoft Office Suite

Preferred :

• Master's degree or higher in related field of discipline.
• Teaching experience in post-secondary education.
• Supervision experience

Supplemental Information

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.
State of NC benefits