Senior Manager, Platform Experience Product Management

Lead platform experience across VIA C&S including acquirer, merchant, dispute, and risk portals with full lifecycle visibility. Own Acquirer, Merchant, Risk, and Dispute platforms Translate clearing & settlement into UX workflows Ensure lifecycle data visibility and accuracy Drive SSO and role-based access Partner with backend and integration teams Enable self-service onboarding and operations Improve usability and adoption Requirements 8 or more years of relevant work experience with a Bachelor Degree 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD 10+ years product/program experience Experience building payment portals (acquirer, merchant, dispute, risk) Strong understanding of transaction lifecycle and settlement Multi-persona operational platforms Core Competencies Demonstrates expertise in leading platform experiences across payment portals, ensuring lifecycle data visibility and accuracy while driving usability and adoption. Proficient in translating complex transaction workflows into user-friendly experiences and collaborating with cross-functional teams. Highest-signal resume keywords Product/Program Management Payment Portal Development Transaction Lifecycle Understanding User Experience (UX) Design Cross-Functional Collaboration ATS Optimization Keywords Hard Skills Platform Experience Leadership Lifecycle Data Management User Experience Workflows Self-Service Onboarding Operational Platform Development Soft Skills Usability Improvement Adoption Strategy Certifications & Qualifications Bachelor Degree Advanced Degree (e.g. Masters, MBA, JD, MD) Industry Keywords Acquirer Portal Merchant Portal Dispute Portal Risk Portal Clearing & Settlement #J-18808-Ljbffr Jobtailor