Senior Professional Services Consultant

Senior Professional Services Consultant – West We are looking for a Senior Professional Services Consultant to join our Americas West Professional Services team, reporting to the regional Professional Services Senior Manager. In this role, you will accelerate customer adoption of our products by implementing solutions to achieve customer outcomes and provide technical leadership to our customers. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration. Be a Contributor – What You’ll Do Understand customer business requirements, pain‑points, and translate them into actionable implementation projects. Work closely with customers and other Infoblox Professional Services team members to meet technical and business challenges using Infoblox products (NIOS, UniversalDDI, Infoblox Threat Defense) as quickly as possible. Create project technical documentation. Perform Infoblox upgrades and refreshes for customer environments. Ensure projects complete successfully, on time and on budget, achieving a customer satisfaction score of 95 or above. Leverage AI productivity tools to accelerate project documentation, implementation planning, and knowledge base contributions, improving delivery efficiency and customer engagement. Mentor customers on Infoblox technology as part of project delivery. Mentor Infoblox Skilled‑to‑Secure partners on implementation best practices. Contribute to the Professional Services knowledge base. Establish outstanding relationships, trust, and collaboration with the regional Professional Services, Support, and Sales teams. Be Prepared – What You Bring At least 8 years of professional services delivery and consulting experience (Infoblox, BlueCat, or Palo Alto Networks experience is a plus). Experience in SaaS networking and/or software security is a plus. Experience with DNS, DHCP, and IP address management is a plus. Experience with DevOps tools such as Terraform, Ansible, Jenkins, etc. is a plus. Experience with cloud platforms (AWS, GCP, and Azure) is a plus. Familiarity with AI productivity tools and the ability to apply them to professional services workflows, exercising sound judgment on AI-generated output. Excellent communication, influencing, and presentation skills for internal and external meetings. A customer‑centric mindset and willingness to take initiative to do the right thing for the customer. Good technical knowledge of security concepts and implementations/products is an added advantage. Ability for up to 10% travel. Minimum of a bachelor’s degree (BA or BS), or equivalent experience. What Success Looks Like After six months, you will: Work closely with Infoblox customers to implement our solutions. Complete certification for Infoblox products. Meet metrics for utilization and customer satisfaction. After About a Year, You Will Be a trusted technical resource for Infoblox products for implementation and consulting. Be comfortable implementing projects throughout the full lifecycle of the Infoblox Standard Migration Methodology. Continue contributing to the Professional Services knowledge base. Belong – Your Community Our culture thrives on inclusion, rewarding bold ideas, curiosity, and creativity. In a community where every voice counts, continuous learning is the norm. Whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded – Benefits That Help You Grow, Thrive, and Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career‑mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks, hackathons, game nights, and culture celebrations. Charitable giving program supported by company match. Pay transparency and performance‑based rewards; base salary: $125K–$159K, plus bonus or commissions. Infoblox is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. #J-18808-Ljbffr