System Data Integrations Analyst

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The System Data Integrations Analyst is responsible for maintaining the accuracy, integrity, and usability of enterprise item master and integrated system data that supports procurement, charging, charting, and financial reporting workflows. This role ensures that item data is structured, categorized, and configured correctly across ERP and downstream systems so that clinical, operational, and financial processes function as intended.

The Analyst applies working knowledge of item master governance, spend categorization, unit-of-measure structures, and charging vs. charting logic to maintain compliant and revenue-accurate system integrations. This role plays a critical operational control function by preventing mis-classified spend, incorrect patient charges, revenue leakage, and system rejections caused by incorrect data alignment.

The position operates within established data governance standards and collaborates closely with Supply Chain, Finance, Clinical, Revenue Cycle, and IT partners.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Item Master & Data Governance
  • Maintain robust, standardized naming conventions that balance accuracy, readability, and system constraints, recognizing that supplier-provided descriptions often emphasize branding rather than function.
  • Research, validate, and onboard new products into the item master, ensuring appropriate form, function, and usage alignment.
  • Ensure item records are complete, accurate, and compliant with enterprise item governance standards.
• Spend Category & Financial Alignment
  • Assign and maintain accurate Spend Categories and Purchase Item Group data.
  • Ensure alignment with:
    • Charge codes
    • Financial reporting structures
    • Budgeted spend categories
  • Identify and resolve misalignments that could result in:
    • Improper spend reporting
    • Charge code rejections
    • Items being misclassified (e.g., supply vs. implant)
• Charging & Charting Configuration
  • Understand and implement charging logic, ensuring chargeable items are configured correctly to support appropriate revenue generation.
  • Identify items that are non-chargeable to prevent incorrect patient charges.
  • Configure and maintain charting requirements for items that must be:
    • Documented in patient records
    • Included in pick lists
    • Passed to downstream clinical systems
• Clearly distinguish between charging and charting, ensuring correct system behavior for each use case.
• Packaging & Unit of Measure (UOM) Maintenance
  • Maintain accurate packaging strings and units of measure, ensuring:
    • Inventory accuracy
    • Pricing consistency
    • Correct consumption, charging, and reporting behavior
  • Resolve discrepancies related to packaging hierarchies, conversions, and usage units.
• System Integration Support:
  • Support system-to-system data integrations involving item master, procurement, clinical, and financial systems.
  • Monitor integrations for data accuracy, consistency, and completeness.
  • Identify, analyze, and document data integration issues impacting charging, reporting, or operational workflows.
  • Coordinate issue resolution with IT, vendors, and functional stakeholders.
  • Documentation, Compliance & Continuous Improvement
  • Maintain clear documentation for:
    • Item setup standards
    • Categorization logic
    • Charging/charting rules
    • Known integration issues and resolutions
  • Support audit readiness and traceability requirements.
  • Participate in continuous improvement efforts focused on data quality, standardization, and system reliability.
• Scope & Complexity
  • Works independently on defined data and integration issues within established standards.
  • Applies judgment to identify non-standard scenarios related to item configuration, charging, or categorization.
  • Escalates complex or systemic issues appropriately.
  • Impacts revenue integrity, budget accuracy, and clinical documentation through precise data management.
  • Does not design enterprise architecture or independently define system strategy.
• Workday Item Master Governance & Data Stewardship
  • The System Data Integrations Analyst serves as a key operational steward for Workday Item Master governance, ensuring item data is accurate, standardized, and configured to support procurement, clinical, financial, and downstream system integrations.
  • Key governance responsibilities include:
    Maintain Workday as the system of record for item master data, ensuring item attributes, categorization, and system flags are intentionally configured and not passively accepted from supplier feeds or external files.
  • Enforce standardized item naming conventions that prioritize form and function, readability, and enterprise usability over supplier branding, while adhering to Workday system constraints.
  • Assign and maintain accurate Spend Categories and Purchase Item Groups, recognizing these attributes drive financial posting, budget alignment, reporting, and charge code integration.
  • Understand, configure, and validate charging versus charting logic, ensuring:
    • Chargeable items are correctly identified to support appropriate revenue capture
    • Non chargeable but chart required items are properly passed to clinical systems and patient records
    • Incorrect patient charging and revenue leakage are proactively prevented
• Maintain accurate packaging structures and units of measure (UOM) so item setup aligns with ordering, inventory, consumption, pricing, and charge quantity logic.
• Support integration readiness and exception management, identifying item master configurations that may cause downstream integration failures, CDM "TBD" statuses, charge rejections, or reporting inaccuracies.
• Document item setup decisions, exceptions, and resolutions to support audit readiness, revenue integrity reviews, system upgrades, and ongoing Workday stabilization efforts.
• Collaborate cross functionally with Supply Chain, Finance, Revenue Integrity, Clinical, and IT stakeholders to resolve item master governance issues within defined standards and escalation paths.

This role executes governance within established enterprise frameworks and applies analytical judgment to non standard scenarios, while not owning enterprise architecture or independently defining system strategy.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Must be 18 years of age OR older
• Working knowledge of:
  • ERP or enterprise procurement systems
  • Item master data structures
  • Spend categorization and financial coding
  • Charging vs. charting concepts in healthcare environments
• Analytical and problem-solving skills.
• Ability to research products and interpret functional use cases.
• High attention to detail and data accuracy.
• Ability to communicate clearly with clinical, financial, and technical stakeholders.
• Proficiency with Excel and enterprise reporting/data tools.
• 2-4 years of experience in:
  • Item master management
  • System data analysis
  • ERP or supply chain systems support
• Flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Healthcare or regulated environment experience preferred.

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 - $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.