Animal Law Enforcement Administrative Officer

Job Description

Job Description

Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial in the colorful State of Colorado. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization.Job SummaryThe Animal Law Enforcement Administrative Officer must be an organized professional with strong skills in solving problems and managing records. The ALE Administrative Officer responds to citizens' inquiries, assists citizens fill out forms, and answers public requests for information. The ALE Administrative Officer needs good interpersonal skills, including patience and the ability to listen. The ALE Administrative Officer must perform their duties with integrity and deal with the public pleasantly and tactfully.HSPPR's Mission Statement: HSPPR offers compassionate care to animals, supports safe communities, and provides socially conscious sheltering.The Animal Law Enforcement Administrative Officer supports HSPPR's mission by ensuring efficient, accurate, and compassionate administrative operations that enable Animal Law Enforcement to serve both animals and the community effectively. By managing records, processing legal documentation, supporting court actions, and assisting the public with information and services, the role helps promote compliance with animal laws and protects public safety. Additionally, the position contributes to humane outcomes for animals and positive community relations through responsive customer service, collaboration with officers and volunteers, and support for outreach and education efforts.Key Duties and ResponsibilitiesInitial point of contact for citizens who come to the office in-personObtains signed complaints from citizensIssues warnings and summonses to violators of city and state lawsAdvises citizens concerning laws and ordinancesCollects and preserves evidenceTestifies in courtCollects subpoenas and creates court packetsEnters calls for service when necessarySells licensesAssists with running license platesProcess summonses to be sent to the proper agencyQuality controlMonitors ALE emailsProcesses records requestsEnter county/state court recordsProcess municipal court recordsUpdate HSPPR records with case dispositions on summonsesUpdate street filesFix duplicate person/animal ID'sComplete daily vehicle/district assignment scheduleAdd officers cross training from other divisions to daily vehicle/district assignment schedulePrepare yearly district rotation schedulePrepare daily vehicle assignment/district schedulePrepare yearly bay duty cleaning schedulePrepare yearly court calendarEnter HSPPR bite reports into EPCPH data baseAssists with training new officers and updating training materialsAssists with getting new officers uniforms and equipmentAssists with maintaining office supplies and departmental formsAssists with monitoring trap inventoryPrepares and presents various information and programs to outside organizationsPromptly reports violations of policy and procedure and/or conduct unbecoming to Department LeadershipPrepares weekly Bite Blotter dataOther duties and tasks as assigned by the Department and/or Divisional LeadershipOtherCommitment to the mission, values, goals and success of HSPPRWork cooperatively with all volunteers and recognize the talent and commitment they bring to HSPPR.Physical DemandsExerting up to 50 pounds occasionally and 30 pounds frequentlyRequires sitting for a significant period of time, walking and standing to a lesser degreePrimarily works in a shared office environment. Work station is in a primary location, near the front door.May be exposed to respiratory, noise, physical, mechanical and electrical hazardsExposure to Zoonosis diseases (a disease that can be transmitted to humans from animals) is possibleExposure to infectious diseases is possibleSchedule RequirementsPrimary schedule consists of five (5) eight-hour shifts. However, the schedule may change on short notice as needed.Duty hours will vary and will generally be between 8:00am and 5:00pm, Monday through Friday.Schedule may include mornings, evenings, weekends, holidays, and on-call shifts as needed.Education / Experience NecessaryThe successful applicant must meet or exceed the minimum education, experience, and abilities necessary to perform ALL the job functions, unassisted, and at a pace and performance level consistent with actual job requirements.Knowledge and AbilitiesKnowledge of policies and procedures of the departmentKnowledge of the elements of local and state lawsKnowledge of investigative proceduresKnowledge of the criminal justice systemKnowledge of computers and typing skillsAbility to communicate with spoken wordsAbility to write clear and concise reports, descriptions, or instructionsAbility to follow the rules and regulationsAbility to effectively communicate with other employees and the publicAbility to read policies and procedures, periodicals, journals, and manualsMinimum Experience, Training/Certification, and Performance StandardsAnimal Law Enforcement Administrative OfficerSincere interest in the mission, vision, values, and goals of The Humane Society of the Pikes Peak Region and Animal Law Enforcement DepartmentMust be a U.S. CitizenAt least 21 years of ageAbility to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education.Valid Colorado Driver's License and insurable driving recordHave no convictions for felonies or crimes of moral turpitudePass a drug test, basic physical fitness test, hearing and eye exam (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception)Pass various qualifying exams and background investigationsEducation/ExperienceMinimum 2 years of animal control field experienceMinimum education of an associate degree or equivalent training and experienceConsistently rated as above standards performance evaluationsNo formal disciplinary action/punishment taken for the one year time period preceding applicationSuccessfully completed Colorado Association of Animal Control Officers certification testColorado Department of Agriculture Bureau of Animal Protection State AgentAbility to establish and maintain effective working relationships with customers, employees and citizensEffective verbal and written communication skillsAbility to prioritize and coordinate work assignments, work in multi-task environmentExercises good judgment when dealing with the public, employee issues, and animal-related concernsAble to exercise discretion when dealing with confidential informationStrong interpersonal skills, ability to establish and maintain effective working relationships with citizens, coworkers and managementAbility to train and evaluate new employees work performanceExercises good judgment when dealing with the public, coworkers, and animal-related concernsAble to exercise discretion when dealing with confidential informationExcellent computer skills and familiarity with Word, PowerPoint, and Excel softwareOrganized, shows initiative and is a conscientious workerContinually meets requirements of level II Officer ** Applications accepted through Tuesday, September 8, 2026, or until position is filled ** In addition to competitive salaries, we offer comprehensive benefits to our full-time staff.Benefits include: Health Insurance ~~ 401K with employer matching up to 4% of salary ~~ Dental and vision Plans ~~ Supplemental Group Life Insurance ~~ Short and long term disability Insurance ~~ Paid time off ~~ Holidays ~~ Direct Deposit ~~ Personal Pet Perks ~~ Wellness Programs ~~ Paid Sabbatical after 5 years of employmentThe Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program, go to core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community. Core Values Statements- Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion. Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve. Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions. Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers. Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people. Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.As a condition of employment with HSPPR, by applying to this position, you acknowledge that HSPPR requires a drug test be performed within 72 hours of the receipt of an offer of employment. You further acknowledge that if you a) refuse to submit to any requested drug test for any reason, b) test positive for the presence of illegal drugs, all forms of marijuana and products containing THC, and improper or illegal use of prescription drugs and over-the-counter drugs or c) fail to take the test within 72 hours, the offer of employment made to you may be rescinded by HSPPR without liability.Also, as a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR. Animal Law Enforcement Officers must also submit to and pass any screening requirements set forth by local police departments and military installations. The ability to obtain these clearances is a requirement of this position. In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and all claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above.

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