Telecommunications Specialist

Telecommunications SpecialistServes as Telecommunications Specialist with primary responsibilities as a technician managing worldwide voice infrastructure...To include soft phone and client applications, peripheral instruments or endpoints, local area networks, wide area networks, associated hardware and softwareProvides support and services involving overall capabilities and operations of voice switching systems, including digital, analog, Voice over Internet Protocol (VoIP), and the DoD 365 Integrated Phone System (DIPS)Manages enterprise voice databases and the DIPS infrastructure, controlling and authorizing configuration changes in support of Enhanced 911 (E911) emergency services and daily routing operationsAnalyzes system failure and other unusual system occurrences to isolate the source of the problem and determine whether the failure was caused by networks, software, hardware, or other factors...Initiates corrective action to restore operational service, including specified inter-trunk wide area backbone circuitsServes as Primary NTS Telephone Control Office (TCO), approving all installation and relocation requests for telephones and servicesRepresents the Network and Telecommunications (NTS) Voices Services Branch Chief at inter-organizational meetings and conferences to investigate problems......establish procedures, and provide technical information and advice for the branch consistent with established policies and unit objectives