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Business Analyst-Technical Writer

IntelliSoft Technologies, Inc.

Business Analyst-Technical Writer

Seeking a Business Analyst to document internal standards, policies, and procedures to ensure compliance with the Digital Operational Resilience Act (DORA).

Documentation Expertise: Proven experience in writing formal documentation that meets regulatory standards, ideally within the financial services or asset management sectors.

Regulatory Knowledge: Familiarity with regulatory compliance frameworks, preferably within the EU, but not mandatory. Willingness to quickly learn and adapt to DORA requirements.

Information Synthesis: Ability to gather and synthesize information from various internal sources such as Wiki, Intranet, and other documentation repositories.

  • Capacity Management and Load Balancing: Document processes to ensure systems can handle peak loads and maintain operational efficiency.
  • Monitoring and Alerting: Develop documentation for continuous monitoring and alerting systems to detect and respond to incidents promptly.
  • Failover Testing: Create detailed procedures for regular failover testing to ensure seamless transition to backup operations.
  • Backup and Restoration: Document robust backup and restoration processes to ensure data integrity and availability.
  • Incident Response: Develop TechOps / NOC playbooks for incident response, including incident tracking and corrective action logs.

Stakeholder Collaboration: Strong interpersonal skills to work effectively with internal stakeholders, including IT, legal, and compliance teams.

Attention to Detail: High level of attention to detail to ensure accuracy and completeness of documentation.

Project Management: Basic project management skills to track progress and ensure timely completion of documentation tasks.

Communication Skills: Excellent written and verbal communication skills to articulate complex regulatory requirements in a clear and concise manner.

Location: Based onsite in our Newport Beach office.

Preferred Experience: Previous experience in a global asset management company or similar financial institution is a plus.

Vacancy posted 22 hours ago
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