Server - Holland Civic Center

Job Description

Job Description

SERVER - Holland Civic Center

HCC SFM, LLC

LOCATION: Holland,MI

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: F&B SUPERVISOR

STATUS: PART-TIME (SEASONAL)

ABOUT THE COMPANY:

Holland Civic Center is an event, recreation, entertainment and community destination focused on improving the health and economic vitality of Holland, MI. You will be joining a service-minded team in an environment focused on fun, fulfillment and built to enrich the community.

Holland Civic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

We are looking for positive Team Members to provide excellent customer service, consistent products, and an awesome event experience. Position will include but not limited to beverage service & drink order execution, bar operations duties and implementing and following facility emergency procedures, safety guidelines and company polices for patrons and employees. Bartender/Server must be able to work nights and weekends as dictated by event schedule.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Efficiently and accurately prepare and serve alcoholic/non-alcoholic beverages
• Interacting with customers, taking drink orders, and serving drinks
• Operate a cash register and balance a cash drawer
• Restock and replenish bar inventory and supplies
• Ensure bar areas are clean and well presented
• Any additional tasks assigned by management

EXPERIENCE:

• Ability to communicate in a positive, friendly manner with patrons
• Ability to work individually or with others in a fast pace work environment
• One year of customer service experience with general public preferred
• Prior bar tending and food & beverage experience preferred
• Must be available on weekends and nights as well as some weekdays
• Must be TIPS, ServSafe Alcohol, or Alcohol Seller-Server certified. Certification must be current and is required to have prior to a start date
• Must be 17 years of age

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds
• May be required to sit or stand for extended periods of time
• Facility has intermittent noise