Sales Manager

Pay Range: $80,000-$180,000 annually (based on performance)

Knudtsen Foothills Mazda is seeking a Sales Manager to join the Knudtsen family. Knudtsen is a family-owned and operated company that provides the Spokane and Post Falls communities with new and used cars, full-service body shops and service departments, as well as genuine Mazda and Lincoln Parts. At Knudtsen,we strive to be a team and truly value our relationships with each other, our customers, and the community.

SUMMARY OF POSITION

The Knudtsen Foothills Sales Manager will be responsible for managing the sales team, ensuring that sales goals are met and providing exceptional customer service. The ideal candidate will have strong leadership skills, extensive knowledge of the auto industry, and a passion for driving sales and promoting our brand. 

RESPONSIBILITIES

As the Sales Manager,you would be responsible for hiring, training, and managing the activities of your sales associates. You would bean integral part of creating valuable, lifelong customer relationships and would directly impact the development of a customer-oriented sales team. Continuing product, process, and service specific training would be provided. Work closely with the General Sales Manager to establish and achieve dealership goals.

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  Engage as a team with management to improve volume and gross profit.



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  Assist sales associates with creating the best vehicle-buying experience by getting them into the right vehicles, and making lifelong customers.



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  Personally greet every customer that comes on the lot or in the showroom and discuss the next steps with them before they leave.



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  Track customers using store specific management systems.



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  Attend product and training courses.



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  Aide in training all sales associates on Knudtsen and competitor products.



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  Train sales associates and sales receptionists to properly assist customers when receiving and making incoming and outbound phone calls.



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  Facilitate one-on-one training with individual sales associates twice per week.



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  Ensure sales associates follow up with their recent customers and maintain strong relationships with previous and prospective customers.



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  Maintain appearance and cleanliness of store showroom and vehicle lot.



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  Negotiate and assist in closing car deals.



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  Resolve problems as they arise.



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  Other tasks as assigned. 

SUPERVISORY RESPONSIBILITIES 

Responsible for the direct supervision of the Sales team. 

QUALIFICATIONS

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  Must be a team player focused on providing exemplary customer service.



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  Must be self-motivated with the ability to set and achieve targeted goals.



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  Ability to inspire sales associates to achieve common goals and complete specified tasks.



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  Experience in automotive sales, finance, and sales management required. 



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  Basic knowledge of computers and ability to learn database management and customer relationship software required. 



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  Must have a valid driver's license.



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  Must be able to pass a motor vehicle report and possess a safe driving record.



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  Must be able to pass a criminal background check.



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  Required pre-employment drug test (note: we do not test for marijuana during pre-employment test).



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  Also subject to random drug testing, reasonable suspicion drug testing, and post-accident testing at the company's request.



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  Must be able to get in and out of vehicles with ease. Can lift and carry up to 50 pounds. 

Additionally, we have some great benefits:

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  Employer sponsored health insurance - medical, dental, vision – for employees and dependents



• Sales Managers are on a rotating schedule with every third weekend off (weekend days off are Friday, Saturday and Sunday).


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  Life insurance plans



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  Paid holidays



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  Sick pay



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  Paid vacation



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  Employee purchase discounts



• Service department discounts. 


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  401(K) Retirement Savings Plan (4% Employer Match!)



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  Training assistance 

PHYSICAL DEMANDS and WORKING ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Sales Manager may be required to stand for long periods of time, sit for long periods of time, walk with customers and team members, lift and/or carry up to 50 pounds, balance, stoop, kneel and crouch. While performing the duties of this job, the employee is regularly required to talk, listen and hear. The employee is frequently required to use hands to finger, handle, feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment for the Sales Manager varies, but often is an office setting and working in a car showroom. The Sales Manager will be required to walk the dealership property and may encounter inclement weather. May also enter the service areas and be exposed to dangerous work environments and loud noises. The noise level in the work environment is usually moderate to loud. 

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.