Branch Manager

Company Overview World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Branch Manager to guide customers on their financial journey. If you’re a confident communicator and an optimistic forward‑thinker, then you’re an ideal candidate for this role. World focuses on providing personal installment loans, tax preparation, and other financial services to help customers thrive. Compensation Salary Pay: $35,600 with Bonus Opportunity. Responsibilities Facilitate excellent customer service, leading team members by example toward customer care. Thoughtfully manage team members—directing, mentoring, and delegating their daily tasks. Address customer needs holistically from pairing them with the right loan to assisting with taxes. Thoughtfully sell new and existing World products to help customers meet their financial needs. Support, collaborate with, and lean on the strengths and talents of your branch team. Maintain strong customer relationships and build community within your branch. Foster relationships in the community that organically drive loan and tax business to the branch. Desired Experience and Qualities Make customers and team feel understood and taken care of. Show willingness to evolve to meet needs and embrace new ideas. Strong team player—pitching in when needed and accepting help. Ability to negotiate, strategize, and plan. Passion for customer service and quality‑driven problem solving. Management experience or a history of strong teamwork—people skills are everything. Positive influence and motivation to grow in leadership. Requirements Must possess a valid driver’s license and reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. Physical Demands and Working Conditions Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs and may exert up to 30 lbs of force (e.g., opening file drawers). Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. Occasional local travel; may include extended hours, evenings, or weekends. Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. Regular, reliable attendance and punctuality are essential. Equal Employment Opportunity It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr