Program Manager, Clinical Experience

POSITION RESPONSIBILITIESThe Clinical Experience Program Manager (CEPM) oversees the coordination and implementation of medical students’ initial clinical experiences within the curriculum. These experiences are designed to provide structured exposure to clinical practice and support the development of foundational skills. The role works closely with clinical preceptors, Montefiore Health System sites, local clinic partners, and the Becoming a Physician (BAP) course team to facilitate student placements and ensure a high-quality learning environment. The CEPM manages clinical partnerships, oversees student placement processes, and supports program evaluation and continuous improvement while ensuring compliance with institutional and accreditation requirements.BAP/ELCP ProgramManage the clinical experience component of the BAP course across the pre-clerkship curriculum and transition to clerkshipOversee day-to-day program operations, including timelines, processes, and clinical education activitiesDevelop and refine workflows to improve operational efficiency and address program challengesBuild and maintain relationships with clinical preceptors and affiliated practice sites, including external health systemsServe as the primary liaison to clinical partners, supporting onboarding, communication, and ongoing engagementCoordinate and support periodic clinical site visits to assess experience quality and gather feedbackFacilitate affiliation agreements and related documentation in collaboration with institutional officesOversee administration of student clinical site ranking, lottery, and placement processesMonitor placement capacity and outcomes, making adjustments as neededServe as a key resource for students regarding clinical experience logistics and issue resolutionCollaborate with course leadership to support course materials, scheduling, and communicationsCoordinate preceptor orientation and support alignment with curriculum expectationsSupport integration of clinical experiences within the broader curriculum and accreditation requirementsTrack program performance, collect feedback, and implement improvements to enhance the student and preceptor experienceMaintain program records related to participation, agreements, and activitiesSupport budget tracking and basic reporting for program expensesPerform other related duties as assigned;Student Training Program:Oversee administration of required student training programs, including system access, completion tracking, and compliancePrepare status updates and reports for program leadershipServe as a central resource for students, faculty, staff, and clinical partnersCollaborate with internal teams to support effective program operationsMaintain confidentiality of student and site information and perform other related duties as assigned.QUALIFICATIONSBachelor’s degree in healthcare administration, education, public health, business administration, or a related field required; Masters is preferred;Minimum of 5 years of relevant experience in program management, academic administration, healthcare operations, or a related field required. Candidates with a bachelor’s degree and 3–5 years of directly related experience demonstrating progressive responsibility may also be considered. Equivalent combinations of education and experience, including a relevant master’s degree, will be consideredCompetencies:Communicates clearly, concisely, and professionally with diverse audiences (students, faculty, clinical partners); tailors messaging based on context and stakeholder needs.Effectively manages multiple priorities, deadlines, and complex logistics; maintains strong attention to detail and follow-through.Builds and sustains productive working relationships with internal and external partners; navigates competing needs and expectations.Analyzes issues, evaluates options, and implements practical solutions; knows when to escalate more complex concerns.Works effectively across teams and functions to support shared goals and program success.Takes ownership of responsibilities, proactively identifies needs, and follows through on commitments.Responds effectively to changing priorities, program needs, and stakeholder demands.Demonstrates responsiveness and a service-oriented approach in supporting student and stakeholder needs.Additional InformationIn compliance with NYC's Pay Transparency Act, the annual base salary range for this position is listed below. Albert Einstein College of Medicine considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Minimum Salary RangeUSD $90,000.00/Yr. Maximum Salary RangeUSD $100,000.00/Yr.