LEAD SCHEDULING COORDINATOR

Job Description

Job Description

LEAD SCHEDULING COORDINATOR

Freehold, NJ

FellowshipLIFE is more than a workplace. It’s a community built on compassion, excellence, and a genuine spirit of hospitality. Every day, our teams come together with one shared purpose: to enrich the lives of older adults and support those who care for them.

As a mission‑driven organization, we invest in our people, creating opportunities for growth, supporting career development, and recognizing the unique strengths each team member brings.

As we continue expanding our services throughout Monmouth and Ocean Counties, we are seeking an experienced Lead Scheduling Coordinator to oversee caregiver scheduling, lead and mentor the scheduling coordinator team, and ensure seamless service delivery for our clients.

Must have scheduling experience

Position Overview

The Lead Scheduling Coordinator plays a central role in keeping our care operations running smoothly. This position manages caregiver schedules, coordinates client needs, and ensures timely communication across teams. The ideal candidate thrives in a fast‑paced environment, excels at relationship building, and brings strong organizational discipline to every interaction.

Responsibilities:

• Manage and respond to incoming phone calls and emails with professionalism and urgency
• Maintain and update caregiver schedules
• Conduct comprehensive client intakes and gather essential service information
• Ensure client data is entered accurately and promptly into scheduling systems
• Schedule Caregiver team members for both on- and off-campus clients

Requirements & Skills:

• Minimum of two (2) years of related experience in a healthcare setting, preferably home care, long-term care, or hospital
• Minimum of two (2 years of mentoring and collaborating with coordinator teams.
• Proficiency in scheduling software
• Exceptional organizational skills with the ability to multitask and prioritize effectively
• Strong communication skills and the ability to build positive relationships with caregivers, clients, families and scheduling team
• Ability to remain calm, resourceful, and solution‑focused in a fast‑paced environment
• Availability for evening and weekend on-call hours to handle emergencies is essential
• Must travel locally within service area

Why Join Us:

• Impactful Work: Play a key role in ensuring clients receive the care they need by coordinating schedules and managing caregiver assignments.
• Supportive Team: Work in a collaborative environment where your contributions are valued, and teamwork drives success.

Work location: In-person