Remote Tier 1 IT & Salesforce Support | Go-Live
Fortuna Business Management Consulting
New York, NY
- Remote job
Fortuna is seeking a Tier 1 IT Application Support Analyst to help Child Welfare Services users with a Salesforce-based application during a major rollout. You will troubleshoot access, answer questions, and document requests from a remote workspace, coordinating with service desk and implementation teams. The role requires 1–3 years in Tier 1 support, experience with Cherwell/ServiceNow, and strong customer service. Pacific Time hours apply, with 24/7 support during go-live phases. #J-18808-Ljbffr Fortuna Business Management Consulting
Vacancy posted 1 day ago
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