Housing Business Operations Lead

Public Sector Solutions Group (PS2G) Job Title: Continuity of Operations (COOP) Planner, Subject Matter Expert IIISchedule: Monday–Friday, 8:30 a.m.–DigiDoc, Inc. dba Public Sector Solutions Group (PS2G) seeks an experienced Continuity of Operations (COOP) Planner to support our client, the DC Department of Health (DOH), and its Health Systems & Preparedness Administration (HSPA).This role will help ensure essential public health functions continue during emergencies and operational disruptions. This position requires a hybrid schedule with on-site work at 2201 Shannon Place SE, Washington, DC 20020.Review existing continuity plans, policies, risk assessments, essential functions, and operating procedures.Conduct gap analyses and needs assessments against applicable continuity guidance and agency requirements.Identify operational risks, dependencies, resource constraints, and staffing needs.Address essential functions, succession planning, delegations of authority, alternate facilities, communications, cyber continuity, vital records, and critical staffing.Develop reconstitution plans and devolution concepts to support the restoration or transfer of essential operations.Facilitate interviews, planning workshops, and working sessions with internal and external stakeholders.Develop continuity training presentations, executive briefings, and staff job aids.Prepare monthly reports covering project progress, risks, issues, decisions, and milestones.Maintain version-controlled documents and complete editable source files in the designated repository.Extensive expertise in enterprise-level continuity planning, emergency management, or COOP operations.Demonstrated experience developing actionable continuity plans and supporting planning documents.Experience assessing operational risks, identifying planning gaps, and recommending corrective actions.Experience facilitating stakeholder workshops, training sessions, and exercises.Strong analytical, technical writing, presentation, and facilitation skills.Ability to produce clear, consistent plans using required terminology and mandatory “shall/must” language.Proficiency with Microsoft Word, Excel, PowerPoint, and collaboration tools.Strong organizational skills and the ability to manage multiple deliverables within established deadlines.Ability to meet the position's hybrid work requirements.Expected Project OutcomesA documented assessment of current continuity capabilities and prioritized planning gaps.Training materials and job aids tailored to agency leadership and staff.Timely progress reports and a complete project closeout package.Highlight comparable projects, stakeholder facilitation, training and exercise support, and completed COOP planning deliverables.Reasonable accommodations are available during the application and hiring process.