Operations Legal Process Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Operations Legal Process Project Manager plays a crucial role within the U.S. Bank Law Division’s Regulatory, Technology, and Operations team. This position serves as a core liaison, working closely with the Operations Legal Process Group, which is responsible for handling and responding to significant volumes of legal process such as garnishments, levies, writs of attachment, and other related requests. The Project Manager ensures that all legal process requests are addressed promptly and with accuracy. The ideal candidate will have substantial expertise in legal process procedures, exemplary organizational skills, and the capacity to work independently while effectively managing multiple responsibilities at once. Strong communication skills are essential for engaging with opposing counsel, business partners, and internal stakeholders. The Project Manager must exercise sound judgment, decision-making, and discretion, particularly when dealing with sensitive customer information. In addition to primary responsibilities, the Project Manager will occasionally support in-house attorneys with research initiatives and document review. This role is vital for protecting customer interests and supporting U.S. Bank’s compliance with both state and federal regulations. Essential Functions - Respond to complex and high-risk legal process requests on behalf of the Bank, working in collaboration with the Operations Legal Process Group. - Conduct research and efficiently navigate Bank databases across the organization, developing a strong understanding of the relationships among the Bank’s systems, customer accounts, and intricate financial transactions. - Examine legal issues that arise from garnishments, levies, writs of attachment, and other legal processes. Identify potential legal risks to the Bank and consult with Bank attorneys when liability issues may be present. - Develop a comprehensive understanding of state and federal laws, relevant court opinions, and internal policies regarding the release of confidential customer information. - Contribute to fostering a positive and collaborative work environment that encourages collegiality and professional development among legal team members. - Communicate and confer by phone and email with opposing counsel and the Operations Legal Process Group to address questions or concerns related to legal process received by the Bank. Basic Qualifications - Bachelor's degree, or equivalent work experience - Three to five years of experience in project management activities Preferred Skills/Experience - Paralegal degree or certificate. - Five to eight years of prior experience working with legal process matters. - Five or more years of relevant experience at U.S. Bank, within the financial services industry, or in a law firm setting is preferred but not required. - Paralegal experience in litigation Location expectations This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.