Human Resources People Operations Manager

5K C&T Services Confidential Search

Human Resources / People Operations Manager

Classification: Exempt
Reports to: CEO
Compensation: $70000$75000 annually
Work Arrangement: In-office DallasFort Worth area
Start Date: Immediately

About the Opportunity

5K C&T Services is conducting a confidential search on behalf of a nonprofit organization in the DallasFort Worth area. Additional information regarding the organization will be shared with qualified candidates as they advance through the recruitment process.

Job Summary

The Human Resources / People Operations Manager is responsible for overseeing office operations and administering day-to-day human resources functions for the organization. This role serves as a key partner to the CEO ensuring that people operations workplace practices and administrative systems support the organizations mission values and compliance obligations.

This position is primarily focused on human resources management with some operational support responsibilities as needed.

Essential Duties and Responsibilities

The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully an individual must be able to perform essential duties satisfactorily with or without reasonable accommodations.

Office & Administrative Operations

• Ensure the smooth day-to-day operation of the office including facilities supplies vendors and administrative systems
• Oversee office technology records management and workflow processes
• Maintain organized and secure employee and administrative records
• Coordinate office logistics schedules and internal communications
• Identify operational issues and escalate concerns to the CEO as appropriate

Human Resources Administration

• Administer HR processes including onboarding offboarding benefits administration and employee records
• Serve as the primary point of contact for employee questions regarding policies benefits and workplace procedures
• Support recruitment efforts including job postings interview coordination and new hire orientation
• Assist managers with performance management processes documentation and employee development support
• Coordinate training initiatives including compliance and workplace education

Compliance & Employee Relations

• Support compliance with applicable federal state and local employment laws and regulations
• Assist with updating and implementing personnel policies and procedures
• Support intake and coordination of employee concerns in partnership with leadership and external advisors as appropriate
• Promote a respectful inclusive and professional workplace culture aligned with the organizations values

Leadership & Organizational Support

• Partner with the CEO on people operations planning and administrative priorities
• Serve as a steward of the organizations culture by partnering with leaders and employees to foster an engaged inclusive and values-driven workplace
• Plan and support staff meetings and internal communications
• Represent the organizations mission and values in daily operations and interactions

Core Competencies

• Leadership Act as a role model for employees; self-motivated with a can do attitude and a team player
• Employee Management Motivating developing and directing people as they work identifying the best people for the job
• Instruction Ability to teach others how to do something
• Time Management Managing ones own time and the time of others
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
• Decision Making Considering the relative costs and benefits of potential actions and choosing the most appropriate one
• Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem
• Monitoring Monitoring/Assessing performance of yourself other individuals or organizations to make improvements or take corrective action
• Service Orientation Actively looking for ways to help people
• Communication Clearly and respectfully communicate with others in order to disseminate information
• Management of Material Resources Obtaining and seeing to the appropriate use of equipment spaces and materials needed to do certain work
• Social Perceptiveness Being aware of others reactions and understanding why they react as they do
• Persuasion Persuading others to change their minds or behavior
• Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem
• Troubleshooting Determining causes of operating errors and deciding what to do about it
• Prioritization Must be able to adjust to changing priorities and complete multiple projects despite interruptions

Experience and Education

• Bachelors degree in Business Administration or Human Resources preferred
• Minimum of 3 years of office management experience in the nonprofit sector
• Experience with recruitment onboarding and training employees
• Knowledge of employment laws and HR best practices
• Proficiency with Microsoft Office
• General knowledge of employment and safety laws and regulations

Work Environment

• Indoor office setting with occasional outdoor exposure
• Frequent use of computer keyboard and mouse
• Moderate noise levels
• Occasional travel (less than 20% of the time)

5K C&T Services LLC Confidential Search & Recruitment