Program Manager

Program ManagerThe Program Manager will oversee the development and execution of a large-scale program and shall be responsible for the development of sites, process improvement and automation of the routine processes for the small cell business.• Act as primary point of contact for assigned program.• Responsible for tracking and reporting of all Small Cells Opportunities from Qualification phase to Completion phase.• Assign milestones, develop reporting processes, and ensure that team members have what they need to complete their projects.• Have a detailed understanding of the scope, schedule, costs, and requirements needed to execute program and related projects.• Define the program controls consisting of the processes, procedures, reporting, etc., to manage the program.• Plan the overall program using industry standard action planning, cost tracking, and scheduling techniques.• Partner with Client and operation teams to achieve program objectives.• Establish and facilitate internal project meetings, as needed, to successfully execute program tasks and activities.• Define, schedule and facilitate internal and external customer meetings as needed to successfully execute program tasks and activities.• Coordinate the projects and their interdependencies between the various projects and programs in the program.• Communicate project status monthly to management and support team focusing on schedule, cost, resources, and risks.• Partner and collaborate with the other ICN management to implement positive standardized business practices across the organization in order to grow the organization and improve its overall success.• Ensure management is kept abreast of any issues related to project performance and overall departmental operations.• Maintain positive cohesive relationships with all areas of ICN management.• Ensure the functional operation and integrity of the program(s).• Promote a harmonious atmosphere of excellence as related to all aspects of the organization.• Bachelor's degree with eight (8) plus years of related experience.• Excellent decision-making, judgement and interpersonal skills to plan and manage requirements necessary to execute programs, projects, and related activities.• RF and RAN Design Background for Small Cells & DAS.• Very good knowledge about RF Engineering Concepts.• Prefer someone with TMO USA internal process knowledge.• Proven ability to coordinate program objectives with internal and external stakeholders.• Proven ability to manage & lead a team.• Must be detail oriented with excellent organizational skills.• Strong experience with Telecommunication and AT&T Small Cell and Distributed Antenna Systems (DAS) deployments.• Must be self-driven with the ability to understand and act on priorities.• Knowledge of generally accepted project and program management methodologies described in the Project Management Body of Knowledge (PMBOK).• Knowledge of bid & proposal processes and standards as related to RF coverage projects is essential.• Excellent verbal, written communication and presentation skills required.• This is a customer facing position. Building and maintaining strong customer relationships are essential.• Knowledge of products, processes, pricing models, bid and proposal procedures required.