Pre-Litigation Assistant - Personal Injury

Pre-Litigation Assistant - Personal Injury The Law Offices of Samer Habbas & Associates, PC is seeking an empathetic, detail-oriented Pre-litigation Assistant for our Personal Injury team. The perfect candidate for this position has a service mindset and meticulous approach to case management. This position is full-time, Monday through Friday 8:30 am - 5:00 pm, and will start off as remote and move into our San Francisco, CA office in the future. Experience in legal case management is required for this role. Responsibilities Create relationships with clients and guide them through the case process from intake to settlement Monitor cases by verifying client attendance; observing, evaluating and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support Maintain client records by reviewing case notes, logging events and progress Communicates client progress by conducting weekly interdisciplinary meetings and evaluations Request medical records; mail, scan and track government claim forms; and manage the resolution of property damage claims Draft legal documents such as letters of representation and preservation of evidence Ensure client file is complete for demand and potential litigation Maintain client confidence by keeping client/attorney information confidential Requirements Bachelor's degree preferably in criminal justice, sociology, or related studies 2-5 years of case management (pre-litigation) experience Strong interpersonal and relationship-building capabilities Analytical and problem-solving skills Excellent telephone customer service etiquette and support, with emphasis on active listening skills Superior time management and capable to handle multiple cases and deadlines at once Excellent communication skills (verbal, listening and written) and effective organization skills Knowledge of Microsoft Suite and Google Workspace CASEpeer/Filevine legal management software experience a plus Team-oriented and independently capable Maintains consistent attendance to support the team's productivity and efficiency. A strong desire to expand knowledge of personal injury law Benefits Pay commensurate with experience ($25.00 - $30.00 an hour) We have a company culture that fosters career growth and opportunity We are a team everyone is important and contributes to corporate growth and success We pay 60% of your health and dental plan, and offer life, vision and pet insurance We recognize that time off to recharge is important, so we offer paid time off that begins accruing on your first day of work. Our generous 401k and profit share plan is designed with your future in mind If you're the ideal candidate, we would like the opportunity to invite you to the office to discuss joining our team of talent. The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are unable to sponsor or take over sponsorship of an employment Visa at this time.